Director, Enterprise Quality Management Systems

Job Details: Job Location: MBI TN - Loudon, TN, Salary Range: Undisclosed, The Director, Enterprise Quality Management Systems (QMS) is responsible for defining, establishing, governing, and executing the enterprise-wide quality strategy.  The role drives and oversees the comprehensive quality management system that ensures products, services, and operational processes meet regulatory standards, customer expectations, and business objectives across all Malibu Boats brands, business units, and manufacturing locations. This position provides strategic leadership for quality governance, policy deployment, compliance management, audit systems, quality risk management, and enterprise quality standards.

Unlike operational continuous improvement roles focused on process optimization and productivity gains, this position serves as the enterprise owner of the Quality Management System and is accountable for ensuring consistent quality practices, governance, compliance, and quality system effectiveness throughout the organization. Successful candidates will be capable of translating business strategies into specific short/medium plans and drive QMS execution throughout regions and mfg. sites.

The Director provides leadership for enterprise quality standards, management review processes, quality system maturity, and regulatory compliance while developing a long-term quality culture that protects customers, employees, products, and the Malibu brand.

Key Responsibilities

Enterprise Quality Governance

Establish and communicate the enterprise quality vision, strategy, and policies to be aligned with company/brand goals.
Establish a roadmap, including quality standards, policies, procedures, and governance frameworks across operations and supply chain.
Deploy and maintain the enterprise Quality Management System strategy in phases.
Serve as the designated enterprise authority for QMS governance and quality system effectiveness.
Establish quality governance councils and management review processes across all business units.
Lead the development of long-range quality maturity plans and quality system roadmaps.
Ensure consistent application of quality standards across all brands and manufacturing locations.

Quality System Ownership

Provide strategic leadership to the Sr. Manager, QMS Program and related quality system resources.
Define enterprise requirements for document control, change management, records retention, and procedural governance.
Establish standardized quality processes and enterprise quality requirements.
Review and approve enterprise-level quality procedures and policy changes.
Ensure integration of quality requirements throughout the product lifecycle.

Audit, Compliance & Certification Management

Serve as executive owner for enterprise audit programs.
Direct internal audit strategy, scheduling, governance, and corrective action systems.
Maintain compliance with applicable quality standards, regulatory requirements, and customer-specific requirements.
Oversee third-party certification activities and registrar relationships.
Monitor organizational compliance and escalate significant risks to executive leadership.
Ensure recurring management reviews are conducted and documented according to established standards.

Enterprise Quality Risk Management

Develop enterprise quality risk management methodologies.
Lead identification and mitigation of systemic quality risks.
Investigate the use of tools like APQP, including DFMEA/PFMEA and Controls Plan for NPI/ECN’s
Establish governance for CAPA (Corrective and Preventive Action) effectiveness.
Monitor leading and lagging quality indicators to proactively identify emerging risks.
Direct enterprise quality risk assessments involving products, suppliers, manufacturing processes, and customer experience.

Quality Performance and Improvement Management

Establish enterprise quality scorecards and executive reporting systems.
Develop quality-related KPIs focused on system effectiveness, compliance, customer quality performance, audit health, and risk reduction.
Present quality performance trends and strategic recommendations for executive leadership.
Drive accountability for quality objectives at all organizational levels.
Establish and drive measurable improvement roadmaps tied to cost, quality, delivery, and customer satisfaction.

Quality Culture and Organizational Capability

Establish enterprise quality competency requirements.
Develop quality leadership development programs.
Promote a culture of quality ownership and prevention throughout the organization.
Lead enterprise-level quality awareness initiatives.
Ensure quality-related training systems remain effective and aligned with business requirements.

Strategic Leadership

Serve as a member of the enterprise quality leadership team.
Advise executive leadership regarding quality strategy, governance, compliance, and risk.
Participate in acquisition integration activities, new facility launches, and enterprise transformation initiatives as the quality systems authority.
Evaluate emerging quality management practices and technologies for organizational adoption.

#MBICareers #MalibuBoats
Qualifications: Education

Bachelor’s degree in engineering, Quality, Manufacturing, Industrial Technology, Business Administration, or related discipline. Master's degree preferred.

Experience

12+ years of progressive quality leadership experience in Quality within industrial manufacturing or similar environments
5+ years leading enterprise quality systems or multi-site quality organizations.
Technical and leadership capabilities – deep knowledge of ISO and other frameworks, good manufacturing practices, enterprise quality systems, strategic planning, decision-making, and executive communication skills.
Proven ability to influence senior level stakeholders.
Demonstrated deployment of ISO-based (or like) management systems across multiple facilities.
Demonstrated success with operations, engineering, and supply chain teams to improve end-to-end performance and waste elimination.
Experience in leading external certification audits and regulatory assessments.
Experience operating in complex, global, and cross-functional organizations.
Proven experience developing quality governance frameworks and compliance programs.
Experience presenting quality system performance to executive leadership and boards preferred.

Certifications Preferred

Certified Quality Auditor (CQA) or Certified Quality Engineer (CQE)
ASQ Certified Manager of Quality / Organizational Excellence (CMQ/OE)
ISO 9001 Lead Auditor

Competency

Enterprise Quality Governance
Quality Management Systems
Regulatory & Standards Compliance
Audit Program Leadership
Enterprise Risk Management
Policy Development
Strategic Leadership
Executive Communication
Organizational Change Leadership
Cross-Functional Influence
Quality Culture Development
Data-Based Decision Making

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Continuous/C = 67-100%, Frequent/F = 33-66%, Occasional/O = 33%, None/N

Sits         hours

Stands   hours

Walk hours.

Drives   hours

Employee Lifts and/or Carries: type amount of weight in each area.

Maximum: 50 (lbs.)                      Frequently: 20 (lbs.)                           Occasionally: 35 (lbs.)

Employee uses Hands for repetitive activities:

Simple Grasping:             Right,                               Left,

Pushing/Pulling:              Right,                               Left,

Fine Manipulation:         Right,                               Left,

Employee uses Feet for repetitive activities:

Right:                               Left:

Employee is required to perform these activities:

Bending At Waist:

Squatting:

Climbing Ladders, Stairs:

Kneeling On Ground:

Reaching Above Shoulder:

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job (i.e., heat/cold, dust/dampness, height; chemical; noise) PPE requirements are included. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Typical 10-hour workdays based upon facility.
Typical 4- or 5-day work week schedule based upon facility and schedule loading.
Overtime is occasional to frequent based on a number of factors.
Required to work indoors and outdoors, year-round and in all weather conditions.
May be required to work during production shutdowns or other “off schedule” periods to conduct special activities.
Safety glasses required while in production areas
Other PPE may be required based on specific projects.

Competency

To perform the job successfully, an individual should demonstrate the following competencies:

Accountability, dependability, adaptability, and flexibility
Coaching, mentoring
Creative, innovative thinker
Good decision making and judgment.
Leadership
Ethics, integrity, honesty
Willingness to learn.

Teamwork: Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.

Motivation: Measures self against standard of excellence.

Quality: Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.

Attendance/Punctuality:  Is consistently at work and on time.

Dependability: Takes responsibility for own actions.