Director - Business Continuity Planning

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

"As Director of Business Continuity Planning, you will lead our organization's business continuity and disaster recovery initiatives. This strategic role is responsible for developing, implementing, and maintaining comprehensive contingency plans to ensure operational resilience and minimize disruption during crises. You will partner closely with senior leadership and cross-functional teams to protect our organization's critical operations, reputation, and stakeholder interests. You will own the strategy, governance, and continuous maturation of our enterprise-wide resilience program.” - Senior Director, Cyber Security

What You’ll Contribute

• Develop and maintain enterprise-wide business continuity and disaster recovery. strategies, including recovery time objectives (RTO) and recovery point objectives (RPO) for all critical business functions.

• Lead the Business Continuity Planning (BCP) program across all business units and geographic locations.

• Conduct comprehensive business impact analyses (BIA) and risk assessments to identify critical functions, processes, and dependencies.

• Monitor the evolving threat landscape and adjust plans and priorities accordingly. 

• Create, maintain, and test detailed contingency plans for a range of crisis scenarios, including cyber incidents.

• Establish crisis communication protocols, escalation procedures, and coordination touchpoints with IT and cybersecurity incident response teams.

• Design and execute regular testing programs — including tabletop exercises, simulations, and full-scale drills — and drive continuous improvement based on findings.

• Build and sustain relationships with key stakeholders, including C-suite executives, department heads, regulatory bodies, industry associations, and external partners.

• Present regular program status reports and strategic recommendations to senior management and board committees.

• Ensure compliance with relevant regulations and industry standards (ISO 22301, NIST, SOX, GDPR, and applicable sector-specific requirements).

• Oversee vendor management and third-party risk assessments as they relate to business continuity.

• Define, track, and report on program metrics and KPIs to demonstrate effectiveness and drive accountability.

What We're Seeking 

• 10+ years of experience in business continuity, disaster recovery, or risk management.

• Deep knowledge of business continuity frameworks, methodologies, and BCP software platforms.

• Demonstrated experience with cyber incident response and crisis management.

• Familiarity with regulatory requirements including SOX, GDPR, and sector-specific standards.

• Multi-national or global business continuity experience.

• Awareness of emerging risks and technologies that may impact organizational resilience.

• Professional certification required: CBCP, MBCI, or equivalent.

• Additional certifications preferred: CISSP, CISA, or relevant risk management credentials.

• Bachelor's degree in a related field; Master's degree (MBA, MPA, or similar) preferred or relevant experience. 

Our Offer to You

• An inclusive culture strongly reflecting our core values:  Act Like an Owner, Delight Our Customers and Earn the Respect of Others.

• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.

• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.

• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

• The targeted base pay range for this role is: $168,000 to $264,000 with this range reflecting differences in candidate knowledge, skills and experience.

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Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.  You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

•    Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.

•    Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

•    Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.  Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy