Director, AI Operations

About Ontra
Ontra is the leader in AI-powered solutions for the private markets. Powered by industry-leading AI, data from over 2 million contracts, and a global network of legal professionals, Ontra automates critical private market workflows across the fund lifecycle. Ontra’s solutions transform unstructured data trapped in static documents into actionable intelligence, enabling firms to accelerate contracts, streamline compliance, and automate entity management. Trusted by more than 1,000 global GPs, investment banks, law firms, and advisors – including nine of the top ten PEI-ranked firms worldwide – Ontra helps firms focus on what’s important.

Our Culture
Ontra is a remote-first company that values the power of connection. We find innovative ways to stay connected, both virtually and in person. By promoting ownership, inspiring creativity, and championing collaboration, Ontra enables you to shape your impact and growth. Our commitment to innovation extends beyond our technology; it’s embedded in our culture, and AI plays a crucial role in everything we do.

Our culture is one where belonging is the cornerstone of every interaction, rooted in acceptance and respect for all. Our commitment to inclusion begins at the application process, ensuring a fair and equitable hiring experience that values the unique contributions you bring from day one.

About the Role

Ontra is seeking a Director, AI Operations reporting to our Vice President, Business Operations and Strategy.

For this job, we are currently only hiring candidates based in the United States. For more information on where we employ, please see below. 

We’re looking for someone excited to drive strategic AI operations leadership, enhance company-wide AI training and enablement, foster a thriving AI community of practice, and manage our comprehensive AI governance and tool stack. If you’re passionate about spearheading transformative AI initiatives and empowering teams across all departments, join us in revolutionizing our internal capabilities.

If you are a strategic, self-directed AI leader with strong technical fluency, a hands-on approach to solving complex problems, and the ability to translate advanced AI concepts into impactful, business-driven solutions, we’d love to get to know you!

What You’ll Do

• AI Operations Leadership & Strategy: Lead a centralized AI operations unit that guides departments in executing AI initiatives, serving as the key expert on integrating AI into business workflows and processes.
• Internal AI Automation Roadmap: Develop and maintain a strategic roadmap for AI automation projects, ensuring alignment with organizational goals and facilitating the transition of emerging AI capabilities into actionable solutions.
• Company-Wide AI Training & Enablement: Ensure all employees receive relevant AI training to enhance job efficiency, fostering an environment where AI adoption is standard practice through curated resources and empowered AI advocates.
• Community of Practice Leadership: Oversee the AI Ops Community of Practice, promoting regular knowledge sharing and collaboration among embedded AI personnel across departments to support project success.
• AI Governance, Security & Tool Stack Management: Manage the internal AI tool stack, ensuring compliance with security standards and effective vendor relationships in collaboration with Engineering, Security, Procurement, and Legal teams.
• Cross-Functional Partnership: Collaborate with department leaders to identify high-impact AI opportunities, assisting in workflow optimization by providing support, best practices, and removing obstacles through a responsive partnership model.

What You’ll Bring

• Experience: 8+ years in relevant roles with 3+ years leading business transformation and 1+ years focused on implementing AI automation in business operations.
• AI Implementation: Proven hands-on experience with AI tools including Large Language Models, automation platforms, and workflow integration.
• Leadership: Experience in building and leading cross-functional capability teams or communities of practice.
• Training Development: Skilled in identifying, curating, and promoting training resources for diverse, non-technical audiences.
• Communication: Strong executive communication skills with the ability to influence senior stakeholders effectively.
• Travel Requirements: Willing to travel as necessary.

Pay Transparency

Ontra takes individual candidate location, experience, and skills into consideration when determining compensation. The base pay range is listed below.

Some positions may be eligible for additional compensation, such as commission, variable compensation, profits interest units, or other equity-based compensation, which are not included in the below base pay range.

If you are selected to participate in our interview process, your Talent Acquisition Partner will share more details about the total compensation package for the role.

Base Pay Range$176,000—$264,000 USD

Hiring Locations
We currently hire exclusively in the locations listed below. Select jobs may have more specific location requirements due to business needs.

United States
Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kansas, Massachusetts, Maryland, Minnesota, North Carolina, New Jersey, Nevada, New York, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington 

APAC
Hong Kong

EMEA
United Kingdom

Benefits Snapshot

• Remote-first by design, with regular in-person gatherings and hub spaces in NYC, Santa Barbara, and London
• Twice yearly team offsites for in-person collaboration
• Paid flexible time off policy
• Paid parental leave and benefits
• Employer-supported retirement contributions, varying by country
• Monthly phone and internet reimbursement
• Pick Your Perk stipend to spend on what matters most to you, from well-being and gym memberships, to home office setup, student loans, pet care, and more
• Company-sponsored LinkedIn Learning accounts, department budgets for professional development, and robust onboarding program
• Various options for medical, dental, and vision insurance

Travel
Occasional travel is required for Ontra employees, including typically at least twice per year to attend team and larger group off-sites for in-person collaboration. For some roles, additional travel may be required based on the requirements of the role and business need.

Inclusivity
Ontra is committed to the full inclusion of all qualified individuals. As part of this commitment, Ontra will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected]. 

Personnel Privacy Notice: View here.

Note on Employment Verification: All employees hired will be required to verify identity and eligibility to work in their particular location.

Note to External Agencies: We are not accepting any blind submissions or resumes/CVs from recruitment agencies. Any candidates sent to Ontra will NOT be accepted or considered as a submission without a signed agreement in place.

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