Digital Services & Makerspace Advisor
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Arlington Heights Memorial Library
Arlington Heights, IL, US
Summary
Provide technical assistance to the public using library digital media labs and makerspace equipment. Maintain a customer-focused environment while supporting various technology platforms and tools.
Job Description
Do you love technology and enjoy helping others learn and use all the latest gadgetry? Do you have interest in tinkering, crafting and a desire to learn new maker skills and technologies?
Our digital services team has an opportunity for a tech-savvy and customer-focused individual. Requires extensive interaction in assisting the public with technology available at the library, including our digital media lab, and the Makerplace.
Requirements & Skills
- A positive and friendly customer service attitude
- Excellent communication skills and a demonstrated ability to excel in Our Culture.
- Knowledge of and experience working with current and popular technologies such as Windows, MacOS, iOS, Android, MS Office and digital media tools.
Education and Experience
High School Diploma required. 2-3 years college coursework preferred. 2-3 years customer services experience.
Hours and Scheduling
Part-time, approximately 5 hours per week. Daytime, evening and especially weekend shifts. This substitute position includes a fixed shift of every 4th weekend.
Flexibility in scheduling is required as this position provides service coverage for staff who are on vacation, ill, and other scheduling gaps. Occasional opportunity to pick up additional hours when the department needs shift coverage.
Ability to provide own transportation between main library and makerspace branch.
Salary & Benefits
$19.95 to $24.90/hour, depending on qualifications.
No benefits.
Please be sure to add [email protected] to your contact list to ensure delivery of all correspondence from us.
The Arlington Heights Memorial Library (AHML) is one of the busiest single-building libraries in the country. For the 11th time (in 2022), AHML received a five-star rating in Library Journal's national rating of public libraries, a designation received by only 10 public libraries nationwide, and only three in Illinois in the AHML budget category. The library serves a population of 75,000 Arlington Heights residents, as well as customers that visit from neighboring communities. The library opened the Makerplace, its 8,000-square-foot makerspace and center for hands-on experiential learning, at 112 N. Belmont Ave, in 2021.
Are you interested in becoming part of our team? Check out our current job openings here: https://www.ahml.info/jobs
Founded
1926
Company size
201-500 employees
Industry
Libraries
Org type
Nonprofit
Headquarters
Arlington Heights, Illinois
The Arlington Heights Memorial Library (AHML) is one of the busiest single-building libraries in the country. For the 11th time (in 2022), AHML received a five-star rating in Library Journal's national rating of public libraries, a designation received by only 10 public libraries nationwide, and only three in Illinois in the AHML budget category. The library serves a population of 75,000 Arlington Heights residents, as well as customers that visit from neighboring communities. The library opened the Makerplace, its 8,000-square-foot makerspace and center for hands-on experiential learning, at 112 N. Belmont Ave, in 2021.
Are you interested in becoming part of our team? Check out our current job openings here: https://www.ahml.info/jobs
Founded
1926
Company size
201-500 employees
Industry
Libraries
Org type
Nonprofit
Headquarters
Arlington Heights, Illinois