Digital Employee Experience (DEX) Architect - Remote

Our Benefits

As a Digital Employee Experience (DEX) Architect at Community Health Systems (CHS) you’ll play a vital role in supporting our purpose to help people get well and live healthier by providing safe, quality healthcare, building enduring relationships with our patients, and providing value for the people and communities we serve.  Our team members enjoy a robust benefits package including:

• Competitive compensation

• Paid time off for vacations, holidays, and illness

• Comprehensive health insurance (medical, dental, vision, prescription)

• 401(k) retirement savings plan

• Education support and student loan assistance

• Life and disability insurance

• Flexible spending account

Job Summary

As a member of the Enterprise Architecture team, the Digital Employee Experience (DEX) Architect is responsible for assessing the current state of the digital employee experience across the CHS enterprise, encompassing both knowledge workers and healthcare professionals. This role will define and maintain a comprehensive DEX strategy and multi-year roadmap, identifying the technology capabilities required to address experience gaps, business needs, and future-state objectives. The DEX Architect will lead the development of technology modernization plans that support DEX vision, drive continuous improvement initiatives, and enhance workforce productivity and engagement. Additionally, the role will evaluate emerging technologies and strategic investments, providing architectural guidance and recommendations to ensure alignment with organizational goals, operational requirements, and long-term digital workplace transformation efforts.

Essential Functions

• Strategic DEX Leadership: Establish a DEX maturity baseline to identify areas of need and to prioritize investment. Develop and implement comprehensive strategies & roadmaps for DEX that support our organization’s business goals and objectives.
• Portfolio Management (including Solution Delivery): Oversee the management of the DEX portfolio, ensuring it meets current and future business requirements. Evaluate and prioritize projects based on strategic alignment, return on investment and risk. In collaboration with IT Engineering and Security team, perform ongoing buy-build-customization analyses for current and future components of the portfolio. Identify opportunities for system stabilization, modernization, optimization (rationalization), and harmonization within the Enterprise ecosystem.
• Defines and drives enterprise architecture strategy and multi-year technology roadmaps aligned with organizational objectives.
• Serves as a trusted advisor to executive leadership on enterprise technology direction, investment priorities, and technology risk considerations.
• Leads governance of architectural decisions, standards, and frameworks across the organization.
• Evaluates emerging technologies and assesses their potential impact on enterprise systems and technology strategy.
• Provides architectural leadership for enterprise-scale transformation initiatives, ensuring alignment with architecture principles and enterprise standards.
• Mentors and guides architects and engineering leaders to strengthen enterprise architecture maturity and capability.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field; or the equivalent required
• More than 10 years of experience in IT architecture, systems design, or related engineering disciplines required

Knowledge, Skills and Abilities

• Deep expertise across multiple architecture domains, including enterprise, cloud, infrastructure, application, and network architecture.
• Ability to design and communicate enterprise-scale architecture solutions with measurable business impact.
• Strong executive communication skills with the ability to influence strategic technology and investment decisions.
• Experience leading digital transformation and large-scale technology modernization initiatives.
• Demonstrated thought leadership, mentoring, and cross-functional collaboration skills.

Licenses and Certifications

• Relevant certifications such as TOGAF, AWS Solutions Architect, Azure Solutions Architect, or comparable credentials preferred

This is a fully remote opportunity

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer.

We know it’s not just about finding a job. It’s about finding a place where you are respected, valued and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible.

Community Health Systems is one of the nation's leading healthcare providers. With healthcare delivery systems in 36 distinct markets across 14 states, CHS operates 69 affiliated hospitals with more than 10,000 beds and approximately 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, imaging centers, cancer centers, and ambulatory surgery centers.