Desk Agent(s) Needed! (Glendale)

If you are looking for a fun, rewarding career where you can meet some of the
coolest people (Team Members & Guests), then look no further. Back Alley
Bowling offers competitive pay, 401k, Team Member Discounts, Friends &
Family Discounts, and so MUCH MORE! Please see the job description below. If
want to join an AWESOME team, don't delay, please apply today! 

We are seeking Front Desk
Attendants to provide the most amazing bowling experience to our Guests.
Looking for individuals with some pep in their step who love to chit chat and
make Guests feel welcome. You will deliver prompt, friendly service by helping
Guests select the best bowling experience for their group, help with the
selection of proper bowling equipment (shoes and balls), answer the phones and
direct calls to other departments, answer questions about all the center has to
offer, maintain cleanliness and organization of the front desk and assist other
departments as necessary.

Summary
of Responsibilities:

·       Answer phones with the
proper greeting and provides prompt and accurate information
·       Ensure maximum utilization
of lanes through efficient control of guest flow
·       Accurately assign rental
shoes, lanes, billiard tables, and lockers
·       Clean, spray and disinfect
rental shoes upon return (brushing the soles)
·       Track lane availability and
assign open lanes
·       Prepare for leagues,
ensuring that they start on time
·       Promptly notify mechanic
and/or porter of any pinsetter malfunctions and logs it on call sheet
·       Operate POS accurately and
efficiently
·       Use perfect cash handling
practices
·       Assist team members with
miscellaneous duties to prevent delays in Guest service
·       Operate the P/A system
·       Promptly assist Guests and
answer all questions, seeking help from management as needed

Physical
Demands

·       Constantly
required to stand
·       Constantly
required to walk, including up and down stairs
·       Must
be able to lift or carry 10 pounds or less

Abilities required:

·       Friendly
and outgoing personality
·       Must
be able to get along with other team members
·       Must
be willing to work a variety of shifts: day, night, and weekends
·       Must
communicate effectively to the guests, team members, managers
·       Must
be clean and organized
·       Excellent
interpersonal skills

Requirements

Previous Cash Handling Experience Preferred

Must be at
least 18 years of age or older

CA Food
Handler Certificate

Benefits

Free
Bowling 

Friends
& Family Discounts

Discount
on Food & Beverage

Company
Sponsored Events

401K