Design Center Specialist

Job Details: Job Location: Classic Rock Mechanicsburg - Mechanicsburg, PA, Salary Range: $18.00 - $25.00Hourly, Help Customers Bring Their Dream Spaces to Life

At Classic Rock Fabrication, we know choosing countertops is about more than selecting stone. It's about creating a space customers will love for years to come.

As a Design Center Specialist, you'll be the friendly face that guides homeowners through one of the most exciting parts of their project. From helping customers select the perfect stone and sink to answering questions and coordinating material reservations, you'll play a key role in delivering an exceptional experience from start to finish.

If you enjoy working with people, have an eye for design, and love helping customers make confident decisions, this could be the perfect opportunity for you.

What You'll Do

Welcome and assist homeowners throughout the selection process
Deliver an exceptional customer experience from the first conversation through final selections
Answer incoming calls and schedule showroom and design appointments
Help customers select stone materials, sinks, faucets, and edge profiles that fit their style and needs
Reserve customer-selected materials and maintain accurate reservation records
Receive incoming products and materials
Communicate regularly with the Purchasing Department to ensure inventory availability
Maintain accurate records and support daily showroom operations
Follow all company policies, procedures, and safety guidelines
Uphold Classic Rock Fabrication's Core Values in every customer interaction
Perform additional duties as needed to support the team and company goals

What Makes You a Great Fit?

You genuinely enjoy helping people and creating positive experiences
You have strong communication and organizational skills
You pay attention to details and follow through on commitments
You have an interest in design, home improvement, or interior finishes
You thrive in a fast-paced, team-oriented environment
Previous customer service, retail, design center, showroom, or sales experience is a plus, but not required

Why Join Classic Rock Fabrication?

At Classic Rock Fabrication, we're committed to creating an exceptional experience not only for our customers, but for our employees as well.

You'll join a supportive team that values collaboration, respect, accountability, and continuous improvement. Whether you're looking to build a career in customer service, design, operations, or sales, you'll have opportunities to learn, grow, and make an impact.

What We Offer

Competitive pay
Medical, Dental, and Vision Insurance
Company-Paid Life Insurance
401(k) with Company Match
Paid Time Off (PTO)
Paid Holidays
Employee Assistance Program (EAP)
Employee Referral Program
Professional Development and Growth Opportunities
Hands-on Training and Career Advancement Opportunities
Supportive, Team-Oriented Culture
Stable, Year-Round Employment

Our Core Belief

If it's not safe, don't do it.

At Classic Rock Fabrication, safety comes first, respect is non-negotiable, and quality matters. If you love helping customers, enjoy design, and want to be part of a company that values its people, we'd love to meet you.  Here's a video you can watch to learn more about our culture:  https://www.youtube.com/watch?v=1KJ1qeaye_o

Apply today and help customers turn their vision into reality!

 
Qualifications: Qualifications we are looking for:

One to two years of customer service, retail, showroom, administrative, or related experience, or an equivalent combination of education and experience.
Ability to read and interpret blueprints, design layouts, and specifications
Excellent communication and interpersonal skills.
Ability to read, write, and communicate effectively in English.
Basic math skills, including addition, subtraction, multiplication, division, fractions, and decimals.
Ability to follow written and verbal instructions and work independently.
Strong organizational skills with attention to detail.
Proficiency with basic computer systems and office software.
Evening and weekend availability as part of a rotating schedule.

Physical Requirements

Regularly stand, walk, sit, reach, bend, stoop, crouch, push, pull, lift, grasp, and perform repetitive motions.
Ability to work in both office and warehouse showroom environments.