Dental Call Center Representative
Boost your chances before you apply.
PrimeHealth+
Grand Junction, CO, US
Summary
The representative will manage inbound calls to schedule dental appointments and address patient inquiries. They are also responsible for documenting patient information accurately and providing administrative support to the dental team.
Job Description
Job Details: Job Location: Grand Junction Main - Grand Junction, CO, Salary Range: $16.77 - $20.49Hourly, Dental Call Center Representative
Full-Time | Grand Junction, CO
Are you a great communicator who enjoys helping people? PrimeHealth+ is seeking a Dental Call Center Representative to be the friendly voice our patients hear when they call. You'll help patients schedule appointments, answer questions, and connect them with the care they need—all while creating an exceptional customer experience.
What You'll Do
Answer inbound calls and assist patients with scheduling dental appointments
Respond to patient questions and direct calls to the appropriate team members
Document patient information and communications accurately
Provide friendly, professional customer service on every call
Manage multiple tasks while maintaining accuracy and efficiency
Support the dental team with additional administrative duties as needed
Qualifications: What We're Looking For
High school diploma
At least one year of customer service experience
Excellent verbal, written, and computer skills
Strong phone etiquette and active listening skills
Ability to multitask in a fast-paced environment
A positive, patient-focused attitude and strong teamwork skills
Preferred Qualifications
Experience in a medical or dental office
Three or more years of inbound call center experience
Knowledge of medical or dental terminology
Bilingual in English and Spanish
Why PrimeHealth+?
At PrimeHealth+, every phone call is an opportunity to make someone's day a little easier. As part of our mission-driven dental team, you'll help patients access the care they need while providing compassionate service from the very first interaction.
You'll work alongside dedicated professionals who believe in teamwork, kindness, and making quality healthcare accessible to everyone.
Additional Requirements: Candidates must be current on—or willing to obtain—required immunizations and screenings, including Tdap, MMR, Varicella, Hepatitis B, annual flu vaccine, and TB screening.
If you enjoy helping people and thrive in a fast-paced, customer-focused environment, we'd love to hear from you. Apply today!
Since 1988, PrimeHealth+ (formerly MarillacHealth) provided affordable medical, dental, and behavioral health care for tens of thousands of our friends and community members in Mesa, Montrose, and neighboring West Slope counties. Our experience tells us the best path to excellent care is to surround each patient with a team of professionals who all have one goal in mind: helping you achieve and maintain a healthy, happy life.
Founded
1988
Company size
51-200 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Grand Junction, Colorado
Since 1988, PrimeHealth+ (formerly MarillacHealth) provided affordable medical, dental, and behavioral health care for tens of thousands of our friends and community members in Mesa, Montrose, and neighboring West Slope counties. Our experience tells us the best path to excellent care is to surround each patient with a team of professionals who all have one goal in mind: helping you achieve and maintain a healthy, happy life.
Founded
1988
Company size
51-200 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Grand Junction, Colorado
