Demand Planner - Retail Background

About Comfrt
Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen. 

Role Overview
Comfrt is seeking a Demand Planner with retail experience to support financial planning and inventory strategy across our dynamic ecommerce, direct-to-consumer, and retail operations. This is an excellent opportunity to leverage retail expertise while developing planning acumen, working with customer data, channel insights, and financial models to drive revenue optimization and inventory efficiency across our owned channels.

Reporting to the Director of Planning, this individual will assist with comprehensive financial planning, inventory management, and demand forecasting across DTC channels and our retail stores. This role offers hands-on experience in financial modeling, seasonal buy planning, inventory analytics, and data-driven decision-making while bringing valuable store-level insights to the planning function.

Key Responsibilities

• Support financial and operational planning across DTC channels and retail, including sales projections, inventory tracking, and performance analysis against company targets.
• Assist with seasonal buy planning, including data analysis, assortment recommendations, and execution support.
• Build and maintain demand forecasts by channel, category, and customer segment under director guidance, supporting buying and production decisions.
• Execute weekly core and seasonal replenishment processes, including SKU-level projections, inventory positioning, and channel allocation.
• Analyze sell-through, margin, and inventory performance to identify opportunities for optimization, reorders, and assortment adjustments.
• Leverage retail floor experience to inform inventory allocation, visual merchandising recommendations, and store-level assortment strategy.
• Support margin and DTC performance reporting, providing clear insights into inventory health, channel performance, and key metrics.
• Assist with seasonal buy sheet development and communicate requirements across cross-functional teams.
• Prepare financial analysis and modeling to support planning decisions and leadership recommendations.
• Gather and synthesize data to support inventory planning and allocation decisions across channels and retail locations.
• Partner with Merchandising, Operations, Ecommerce, Fulfillment, Retail, and Marketing teams to support supply planning and promotional alignment.
• Leverage analytics and data modeling to identify trends and improvement opportunities in forecasting and inventory management.
• Apply retail insights to inform planning decisions, including store performance drivers, customer preferences, and seasonal demand patterns.
• Maintain and improve planning spreadsheets, reports, and operational dashboards.
• Support quarterly business reviews and performance analyses for leadership.
• Continuously learn planning processes, tools, and best practices to enhance efficiency and accuracy.

Skills and Experience

• 3–5 years of experience in retail operations, store management, inventory management, demand forecasting, or related analytical roles, with at least 2 years in a retail environment.
• Solid understanding of inventory management, demand forecasting fundamentals, retail mathematics, and DTC/ecommerce business models.
• Demonstrated experience managing retail inventory, analyzing store performance, and executing merchandising strategies.
• Strong knowledge of sell-through, inventory turn, markdown strategy, and retail profitability drivers.
• Bachelor's degree in Business, Merchandising, Finance, Statistics, Economics, or a related field (or equivalent retail operations experience).
• Strong Microsoft Excel skills, including pivot tables, formulas, and data visualization.
• Experience with planning, forecasting, and business intelligence platforms such as NetSuite, Shopify, Looker, Tableau, or similar tools; ability to quickly learn new systems.
• Experience with retail management systems and/or POS software.
• Strong analytical and problem-solving skills with the ability to work with data and translate findings into insights.
• Good organizational and project management skills, with the ability to manage multiple priorities and deadlines.
• Strong communication skills with the ability to work effectively across cross-functional teams.
• Detail-oriented with a focus on accuracy and continuous improvement.

Qualities & Attributes

• Retail-minded analyst who combines store-level insights with data-driven planning and decision-making.
• Analytical and detail-oriented, with strong curiosity about data, business insights, and retail dynamics.
• Eager to transition from retail operations into planning while leveraging your on-the-floor experience.
• Collaborative team player with the ability to work effectively across functions and communicate retail perspective to planning teams.
• Solutions-oriented with a willingness to take on projects and grow your planning capabilities.
• Adaptable and resourceful, comfortable learning new tools and methodologies.
• Customer-centric with keen interest in ecommerce trends, omnichannel retail, and consumer behavior.
• Strong organizational and communication skills with the ability to manage multiple projects and priorities.
• Proactive learner excited about leveraging retail expertise and analytics to support business decisions.
  

Why Join Comfrt?

• Be part of a purpose-driven company that's shaping the future of comfort and mental wellness.
• Work in a supportive, creative environment where your retail experience is valued and your growth is prioritized.
• Gain hands-on experience in planning, financial modeling, and inventory optimization while leveraging your retail background.
• Transition from retail operations into a planning career with mentorship from an experienced planning leader.
• Enjoy Comfrt benefits such as generous paid time off, company-covered health insurance, 5% 401k match, and discounts on all Comfrt products!
• Join a passionate team making an impact on exciting projects, all while enjoying the flexibility and collaborative support of a fully remote environment.

Comfrt is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.