Delivery Manager - Design

Position Title: Delivery Manager – Design

Position Location: Remote – Work Virtually from Anywhere in the United States.

JOB SUMMARY

The Delivery Manager – Design provides leadership and oversight of Building Automation (BAS) and Electrical Power Monitoring System (EPMS) design projects (as an MEP consultant) supporting mission-critical facilities. This role leads a team of Project Managers, ensuring consistent delivery across multiple MEP design programs ranging from 20 MW to 200 MW+, covering BAS and EPMS design from concept through construction of the buildings.

This role will interact closely with Smart Tech BAS engineers and our consultant partners handling the other portions of MEP design.

The Delivery Manager – Design will be self-directed on day-to-day work and receive high level instruction on new projects, tasks or assignments. Will execute and lead teams and projects, tasks or assignments of complex scope. May coordinate activities of other personnel.

This person will communicate and operate in line with organizational goals and values, as well as departmental objectives.

ESSENTIAL FUNCTIONS

Portfolio & Program Leadership (40%)

• Lead and mentor a team of Project Managers delivering multiple concurrent BAS and EPMS design projects as an MEP consultant, ensuring operational excellence and high-performance team culture.
• Partner with Business Management leadership to drive governance, enforce process compliance, and uphold enterprise project management standards.
• Standardize delivery frameworks across the portfolio to ensure consistent alignment with client requirements, quality expectations, and schedule milestones.
• Oversee portfolio health by monitoring project status and risk profiles; proactively intervene to resolve performance gaps and safeguard delivery objectives.

Financial & Risk Management (20%)

• Own portfolio-level budgets, cash-flow forecasts, contingency planning, and profitability targets.
• Review and approve change of orders and proposals.
• Identify portfolio-level risks and implement mitigation strategies.

Stakeholder & Client Engagement (20%)

• Serve as primary escalation point for clients.
• Chair regular portfolio review meetings with internal leadership and external stakeholders to ensure delivery alignment.
• Maintain strong relationships with client teams to anticipate future opportunities and foster repeat business.

Process Improvement & Innovation (10%)

• Champion the use of Smartsheet and AI-driven analytics to improve schedule certainty, cost predictability, and operational efficiency.
• Contribute to and maintain the company’s best practice libraries for hyperscale delivery.

People Manager (10%)

• Implement and monitor team objectives to meet set goals.
• Manage and execute departmental or organizational projects, ensuring alignment with departmental focus.
• Ensure employee adherence to company policies and procedures, serve as the first stop for employee questions on workplace rules and practices.
• Direct team members clearly, maintaining consistency with organizational objectives.
• Develop team efficiency and prioritization strategies.
• Facilitate team member development through targeted coaching.
• Resolve conflicts within the team, promoting a collaborative atmosphere.
• Perform routine performance evaluations and 1:1 meetings, offering feedback and defining objectives.
• Participate in organizational strategy discussions to synchronize departmental and company goals.
• Align team efforts with overarching company strategies.
• Communicate details effectively to all stakeholders.
• Optimize resource management and task assignments within the team.
• Adapt resource allocation in response to project demands and departmental needs.
• Cultivate a team environment that encourages cooperation and collective problem-solving.
• Assist with team and departmental hiring and recruiting processes.

Completion of Assigned Tasks and Deliverables on Time and on Budget

Performs Other Related Duties as Assigned

POSITION REQUIREMENTS (ADVANCED LEVEL FOR ALL THE FOLLOWING)

• Knowledge of MEP design and general requirements
• Knowledge of materials, methods, and tools involved in the construction of mission critical buildings
• Skilled at using construction management software such as Procore or Autodesk Forma
• Skilled in managing P&L responsibilities, reviewing change orders, and approving vendor/subcontractor agreements.
• Skilled in applying industry standards (Uptime Institute, NFPA, IEEE) to ensure compliance, reliability, and performance.
• Skilled in workforce planning, performance management, and succession readiness.
• Skilled in leading portfolio review meetings, resolving escalations, and aligning delivery with client objectives.
• Skilled at using MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams), along with exceptional organizational skills for file management.
• Skilled in completing assignments accurately and with attention to detail.
• Ability to lead, coordinate, and monitor multiple concurrent projects.
• Ability to optimize financial performance while maintaining client satisfaction and quality standards.
• Ability to develop and implement effective mitigation strategies to safeguard delivery performance.
• Ability to foster a high-performance culture built on accountability, collaboration, and continuous improvement.
• Ability to build long-term partnerships that drive repeat business and strengthen market position.
• Ability to leverage AI and emerging technologies to streamline workflows, optimize operational processes, and contribute to company-wide innovation
• Ability to work successfully in a remote environment through effective communication and organizational skills, self-motivation, proactiveness and resourcefulness in a distraction free workspace
• Ability to interpret AE construction drawings, standards documentation, submittals and product data sheets.
• Ability to analyze and prepare documents, reports and correspondence
• Ability to communicate effectively in both oral and written form (technical and non-technical information)
• Ability to communicate effectively directly with clients and at times serve as primary point of client contact
• Ability to work under pressure and meet close deadlines
• Ability to effectively plan and delegate the work of others

PHYSICAL DEMANDS

The following physical demands must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is

• Frequently required to remain in a stationary position
• Frequently moving through office, critical facility and other environments
• On occasion the employee may move equipment weighing up to 50 pounds

TRAVEL / RELOCATION REQUIREMENTS

• Up to 10% travel, this may include travel to any of the 50 US states
• Effective May 7, 2025, and in accordance with U.S. federal regulations for domestic air travel, a valid REAL ID (or an acceptable alternative, such as a passport) is required for travel associated with this position.
• Travel may involve transportation by car or plane depending on the destination and nature of the business need.
• Travel is defined as physically leaving home on behalf of business activities including but not limited to client sites, meetings with other employees, meetings for business development purposes, running errands on behalf of the business, attending industry conferences, etc.

EDUCATION / EXPERIENCE REQUIREMENTS

• Bachelor’s degree in Engineering, Construction Management, or related field; equivalent military/industry experience accepted
• Minimum of 8 years of project management experience, with at least 4 years managing multiple Project Managers or large delivery teams.
• MEP (Mechanical, Electrical, and Plumbing) project management experience
• Organizational skills

BENEFITS

Smart Tech Contracting offers a very competitive benefits package; highlights include

• Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option)
• Dental and vision plans
• Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26
• 401k with company match and self-directed brokerage account option
• PTO including additional paid time off during the last week of the year
• Company paid life insurance coverage for employees and their eligible dependents
• Short and long-term disability, AD&D coverage
• Professional development opportunities, tuition reimbursement and professional licensing assistance
• Paid parental leave after one year of employment

CO, CA, IL, NY, WA, and Washington DC residents only: In accordance with CO, CA, IL, NY, WA, and Washington DC law, the range provided is STC's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location.

Smart Tech Contracting is an EEO/Affirmative Action Employer and participates in the E-Verify program with the Department of Homeland Security. We encourage diversity in our workforce.

Are you ready to challenge yourself and redefine standards in the AEC industry? Apply now and join our award-winning team!

NOTICE TO THIRD PARTY AGENCIES:

STC does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to STC in the absence of a signed Service Agreement where STC has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of STC and STC will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.