Deli Kitchen Production Clerk

Location : Name

Menasha

Position Type

Full-Time

Company Overview

ABOUT FESTIVAL FOODS:

We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Job Summary

Join our Festival Foods team as a Kitchen Production Clerk! 

Job Title: Kitchen Production Clerk 

Reports to: Deli Department Manager 

At Festival Foods, we’re all about making mealtime easier and more enjoyable for our guests. Whether they're grabbing a quick lunch, a side dish, or feeding a crowd, our deli has them covered. 

As a Kitchen Production Clerk, you will play a key role in creating outstanding guest experiences while maintaining high food quality standards. In this position, you'll ensure product freshness, monitor inventory, and assist in preparing custom meal orders, all while supporting a clean and food safe environment. If you're passionate about food production, quality control, and delivering excellent service, this is the perfect opportunity to develop your skills in a team setting.  

Job Description

What You’ll Do: 

As a Kitchen Production Clerk at Festival Foods, your responsibilities will include: 

• Deliver Outstanding Guest Experiences: Create engaging, memorable experiences by recognizing and reacting to guests’ needs and providing excellent service. 

• Ensure Quality Control: Maintain high standards by inspecting, rotating, and replenishing deli products, ensuring proper temperatures are met for all items on display. 

• Fulfill Guest Orders: Take and execute special orders, including preparation and assembly of meal trays and step-by-step dinners, following recipes and tray building procedures. 

• Maintain Freshness and Accuracy: Monitor product dates, freshness, and shrinkage, ensuring that all products are dated and initialed appropriately. 

• Support Cleanliness and Safety: Contribute to the overall cleanliness of the department by organizing, cleaning, and sanitizing work areas, shelves, and sales floors as needed. Maintain food safety logs in accordance with company policies. 

• Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences. 

• Support the Team: Other duties as assigned. 

What We’re Looking For: 

To succeed as a Kitchen Production Clerk at Festival Foods, you should have: 

• Food Safety Certification: Must be, or be willing to become food safe certified with a strong understanding of safety protocols, including knowledge of equipment handling such as slicers, mixers, and ovens. 

• Team-Oriented Attitude: Ability to work cooperatively with others, fostering a positive and efficient team dynamic to achieve department goals and provide exceptional service. 

• Communication Skills: Excellent oral and written communication skills, with the ability to interact effectively with both guests and team members in a fast-paced and diverse environment. 

• Attention to Detail: A keen eye for quality and accuracy in product rotation, inventory management, and following detailed recipes to ensure high standards are met. 

• Problem-Solving Skills: Ability to address guest concerns with tact and professionalism, resolving any issues quickly and efficiently to maintain guest satisfaction. 

• Flexibility and Adaptability: Ability to adapt to changing needs and tasks within the kitchen, showing a proactive approach to responsibilities and challenges. 

• Knowledge of Food Production: Understanding of perishable department operations and experience in handling kitchen-made items with the ability to maintain freshness and quality. 

• Time Management: Ability to prioritize tasks effectively, ensuring all daily responsibilities are completed on time while meeting production and quality goals. 

Physical Demands and Work Environment: 

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

• Standing for a long period of time, bending, stooping, and kneeling regularly. 

• Full range of upper body motion. 

• Lifting up to 50 pounds on a frequent basis. 

• May be exposed to extreme temperatures. 

Work Schedule: 

The schedule will vary and may include weekdays, weekends, and holidays. 

Join Festival Foods for an exciting opportunity to develop your skills in food production, kitchen leadership, deli food service operations, guest service, and teamwork! 

If you have prior food service experience in fast food, as a line cook, prep cook, or are just eager to learn in a retail grocery kitchen environment, this role is a great opportunity! 

Benefits Overview

WHY YOU'LL LOVE IT HERE: