Deli Associate
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Hometown Grocers, Inc.
Merrill, WI, US
Summary
The Deli Clerk assists guests with orders and inquiries while maintaining high standards for food quality, safety, and display presentation. They are responsible for inventory management, equipment operation, and ensuring the department meets all quality control expectations.
Job Description
Job Summary
Job Title: Deli Clerk II
FLSA Status: Hourly
Reports To: Deli Manager
Deli Clerks have the opportunity to improve the breakfast, lunch and dinner tables of our guests by providing a wide variety of delicious meal options.
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Assists guests with locating items on or off the sales floor
- Receives, prepares and fulfills guest orders and other special requests
- Provides excellent guest services by professionally answering Deli Department telephone
- Addresses guest concerns and resolves issues by practicing the "Basics."
- Ensures high standard quality control by inspecting, rotating, maintaining proper temperatures and replenishing all deli products on display
- Maintains proper inventory levels in Deli storage (containers, lids, spoons, tags, etc.)
- Maintains food safety logs
- Ensures all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm
- Other duties as assigned
- Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to deal tactfully and effectively with guests and all personnel
- Excellent oral and written communication skills and the ability to collaborate with a diverse team in a fast-paced environment
- Complete understanding of all safety requirements and company safety policies
- Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, and baler
- Knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Lifting up to 50 pounds on an occasional basis
- Full range of upper body motion
- Must be able to work at a fast pace
- May be exposed to extreme temperatures
WORK SCHEDULE
- The Deli Clerk II is an hourly position
- The shift to be worked will vary, including weekdays, weekends, and holidays
Taking care of our communities comes naturally to us because we live in them, too. Hometown Grocers, Inc. (HGI) is a privately held, Wisconsin-based company with seven locations throughout the state. We are proud to serve our neighbors with exceptional service, quality products and clean stores. Above all, HGI means local, and our knowledgeable associates care for you like family. Expect a smile and a friendly associate always available to help you.
We opened our first HGI location in 2021, but our roots in Wisconsin’s grocery industry run deep. In over 70 years of business, we’ve crafted a people-first culture, and we know how to win in Wisconsin business. We’ve learned what shoppers want and need, and that there’s a difference between the two. Many of the extra services common to larger grocery stores, such as full-service meat and deli departments, require lots of square footage. They simply wouldn’t fit in our smaller-footprint HGI stores.
That’s why we offer you the best of the basics. When you walk into our stores, you’ll find just what you need in your community grocery store – a solid core of products and services along with highly trained service professionals who are always happy to welcome you.
What’s more, our network of stores provides a built-in backup system of inter-store support, so when one store needs extra staffing or stock is running low, a “sister” store can send reinforcements of people or product. It’s the best of both worlds – the feel of a neighborhood store and strength in numbers.
We hope you’ll visit us soon and experience HGI for yourself.
Founded
2021
Company size
501-1,000 employees
Industry
Retail and Wholesale
Org type
Privately Held
Headquarters
De Pere, Wisconsin
Taking care of our communities comes naturally to us because we live in them, too. Hometown Grocers, Inc. (HGI) is a privately held, Wisconsin-based company with seven locations throughout the state. We are proud to serve our neighbors with exceptional service, quality products and clean stores. Above all, HGI means local, and our knowledgeable associates care for you like family. Expect a smile and a friendly associate always available to help you.
We opened our first HGI location in 2021, but our roots in Wisconsin’s grocery industry run deep. In over 70 years of business, we’ve crafted a people-first culture, and we know how to win in Wisconsin business. We’ve learned what shoppers want and need, and that there’s a difference between the two. Many of the extra services common to larger grocery stores, such as full-service meat and deli departments, require lots of square footage. They simply wouldn’t fit in our smaller-footprint HGI stores.
That’s why we offer you the best of the basics. When you walk into our stores, you’ll find just what you need in your community grocery store – a solid core of products and services along with highly trained service professionals who are always happy to welcome you.
What’s more, our network of stores provides a built-in backup system of inter-store support, so when one store needs extra staffing or stock is running low, a “sister” store can send reinforcements of people or product. It’s the best of both worlds – the feel of a neighborhood store and strength in numbers.
We hope you’ll visit us soon and experience HGI for yourself.
Founded
2021
Company size
501-1,000 employees
Industry
Retail and Wholesale
Org type
Privately Held
Headquarters
De Pere, Wisconsin
