Dealership Greeter
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Mercedes-Benz of Rochester
MI
Summary
The Dealership Greeter serves as the first point of contact, managing showroom traffic and answering incoming phone calls. They also assist customers with inquiries and coordinate with staff to ensure a high standard of service.
Job Description
As a Dealership Greeter at Mercedes-Benz of Rochester, you will be the first point of contact for our customers, providing an exceptional and welcoming experience. You will answer phones, greet customers warmly as they arrive, and manage the flow of traffic in both the showroom and service areas to ensure a smooth and efficient environment.
Responsibilities
- Answer incoming phone calls promptly and professionally.
- Greet customers warmly upon arrival and direct them to the appropriate department.
- Manage traffic and maintain order within the showroom and service areas.
- Provide information about the dealership services and assist customers with general inquiries.
- Coordinate with dealership staff to facilitate excellent customer service.
Requirements
- Excellent communication and interpersonal skills.
- Ability to multitask and manage a busy environment.
- Friendly and professional demeanor.
- Previous experience in customer service or a similar role is preferred.
- Reliable and punctual with a strong work ethic.
Benefits
- Competitive compensation package
- Opportunities for career growth and development
- Employee discounts on vehicle purchases and services
- Supportive and professional work environment
About the Company
Mercedes-Benz of Rochester is a premier luxury automotive dealership located in Rochester, MI. We are committed to providing our customers with exceptional service and an outstanding experience that reflects the excellence of the Mercedes-Benz brand.
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๐๐ก๐ ๐๐๐ฉ๐ฅ๐๐ญ๐จ๐ง ๐ ๐๐ฆ๐ข๐ฅ๐ฒ ๐๐๐ ๐๐๐ฒ: ๐ ๐๐ซ๐๐๐ข๐ญ๐ข๐จ๐ง ๐จ๐ ๐๐ฑ๐๐๐ฅ๐ฅ๐๐ง๐๐ ๐ข๐ง ๐ญ๐ก๐ ๐๐ฎ๐ญ๐จ๐ฆ๐จ๐ญ๐ข๐ฏ๐ ๐๐ง๐๐ฎ๐ฌ๐ญ๐ซ๐ฒ
In 1931, Edward W. Napleton opened his first automotive business on Chicagoโs South Side with a $700 loan, a strong work ethic, and a dedication to customer service. His first venture, Napleton Buick Service Station, was built on the values of courtesy and hard work. Alongside Edward was his son, Francis Napleton, who helped drive the business forward during its early years.
Napleton Automotiveโs first dealership was a DeSoto franchise. When the brand was unexpectedly discontinued, the family pivoted quickly, aligning with Plymouth and expanding to multiple Chrysler franchises. The foundation laid by Edward and Francis โ centered around exceptional customer service and integrity โ continues to guide the business today.
Edward F. (Ed) Napleton, the third-generation leader, began his automotive career at a young age, sweeping floors at his fatherโs dealership. Over the years, Edward Napleton rose through the ranks in various roles, from technician to general manager. At just 23, Ed became the youngest Pontiac dealer in the U.S., awarded a dealership in Blue Island, Illinois.
Today, ๐๐ ๐๐๐ฉ๐ฅ๐๐ญ๐จ๐ง ๐๐ฎ๐ญ๐จ๐ฆ๐จ๐ญ๐ข๐ฏ๐ ๐๐ซ๐จ๐ฎ๐ฉ proudly operates 50 dealerships across seven states, employing over 3,000 individuals. Known for its commitment to community and innovation, the Napleton name has become synonymous with excellence in the automotive world.
Ed Napleton continues to lead the group, overseeing domestic, import, and high-line franchises in Illinois, Indiana, Missouri, Wisconsin, Pennsylvania, and Florida. His commitment to the family business is shared by four of his five children, who have joined him in continuing the Napleton legacy.
Founded
1931
Company size
1,001-5,000 employees
Industry
Motor Vehicle Manufacturing
Org type
Privately Held
Headquarters
Oakbrook Terrace, IL
๐๐ก๐ ๐๐๐ฉ๐ฅ๐๐ญ๐จ๐ง ๐ ๐๐ฆ๐ข๐ฅ๐ฒ ๐๐๐ ๐๐๐ฒ: ๐ ๐๐ซ๐๐๐ข๐ญ๐ข๐จ๐ง ๐จ๐ ๐๐ฑ๐๐๐ฅ๐ฅ๐๐ง๐๐ ๐ข๐ง ๐ญ๐ก๐ ๐๐ฎ๐ญ๐จ๐ฆ๐จ๐ญ๐ข๐ฏ๐ ๐๐ง๐๐ฎ๐ฌ๐ญ๐ซ๐ฒ
In 1931, Edward W. Napleton opened his first automotive business on Chicagoโs South Side with a $700 loan, a strong work ethic, and a dedication to customer service. His first venture, Napleton Buick Service Station, was built on the values of courtesy and hard work. Alongside Edward was his son, Francis Napleton, who helped drive the business forward during its early years.
Napleton Automotiveโs first dealership was a DeSoto franchise. When the brand was unexpectedly discontinued, the family pivoted quickly, aligning with Plymouth and expanding to multiple Chrysler franchises. The foundation laid by Edward and Francis โ centered around exceptional customer service and integrity โ continues to guide the business today.
Edward F. (Ed) Napleton, the third-generation leader, began his automotive career at a young age, sweeping floors at his fatherโs dealership. Over the years, Edward Napleton rose through the ranks in various roles, from technician to general manager. At just 23, Ed became the youngest Pontiac dealer in the U.S., awarded a dealership in Blue Island, Illinois.
Today, ๐๐ ๐๐๐ฉ๐ฅ๐๐ญ๐จ๐ง ๐๐ฎ๐ญ๐จ๐ฆ๐จ๐ญ๐ข๐ฏ๐ ๐๐ซ๐จ๐ฎ๐ฉ proudly operates 50 dealerships across seven states, employing over 3,000 individuals. Known for its commitment to community and innovation, the Napleton name has become synonymous with excellence in the automotive world.
Ed Napleton continues to lead the group, overseeing domestic, import, and high-line franchises in Illinois, Indiana, Missouri, Wisconsin, Pennsylvania, and Florida. His commitment to the family business is shared by four of his five children, who have joined him in continuing the Napleton legacy.
Founded
1931
Company size
1,001-5,000 employees
Industry
Motor Vehicle Manufacturing
Org type
Privately Held
Headquarters
Oakbrook Terrace, IL
