Dealer Salesperson

Job Details: Job Location: DAA Mobile - MOBILE, AL, Education Level: High School, Salary Range: Undisclosed, Job Category: Sales, POSITION OVERVIEW

Primarily responsible for providing exceptional service to customers in their buying experience through customer relations, product knowledge,
and providing a positive buying atmosphere.  

JOB DUTIES

Sales efficiency through product knowledge, company standards, and customer/company expectations
Keep abreast of incoming inventory, features, accessories, etc. and how they benefit the customer
Know and understand equity and values, and be able to explain depreciation to the customer
Customer relations
Team efforts
Follow up
Must follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor
Establish personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.  

POSITION REQUIREMENTS

High School Diploma or GED
Some customer relations experience
Must be able to qualify for a Sales license
Valid driver’s license C
lean MVR – Demo vehicles (including test drives)
Exceptional industry knowledge – makes, models, features, etc.
Professional appearance
Basic computer skills  

CHARACTERISTICS

Modesty – customers do not respond well to bravado and arrogance
Conscientiousness
Achievement Orientation
Self-Motivated - Not easily Discouraged
Business acumen – focused on building repeat customers & referrals
Excellent Listener
Accountability  

Qualifications: SKILLS & QUALIFICATIONS

Ability to decipher quickly customer needs.
Listens more than they speak
No supervisory responsibility
Regular and substantial contact with others.
Contacts usually involve discussions related to policies and programs and may include proposal or presentation writing, negotiation with vendors, and the like.
Handles sensitive, complex, and/or confidential information.
Requires moderate interpersonal and communication skills to ensure that customer requests or needs are met.
Acknowledges and clarifies customer inquiries, requests, or complaints to ensure that needs are identified, documented and addressed.
Tasks are multiple and focus more on single processes.
Work is sometimes standardized and sometimes varied.
There is no responsibility for budget, revenues and/or expenditures.
Performs duties within scope of general
Company policies, procedures and objectives.
Analyzes problems and performs needs assessments.
Uses judgment in adapting broad guidelines to achieve desired result.
Regular exercise of independent judgment within accepted practices.
Makes recommendations that affect policies, procedures and practices.
Refers exceptions to policy and procedures to the supervisor.  

PHYSICAL REQUIREMENTS

Work involves some exposure to moderate risk of accident and require following basic safety precautions.
Position requires occasional or frequent moderate physical activity which includes 40% walking, 45% standing, 5% lifting, and 10% sitting.