Data & Reservation Specialist

Job Details: Job Location: Senior Bridge - Phoenix, AZ, Position Type: Part Time, Salary Range: $21.00 - $21.00Hourly, Job Shift: Day, Job Category: Shelter Services, Status: Part-Time, Non-Exempt | Payrate: $21.00 / Hour | Schedule: Monday 8:00am - 12:00pm; Tuesday - Friday 2:00pm - 6:00pm

Reports to: Program Manager
Department: Emergency Services
Region: Maricopa County
 

Job Summary: The Data & Reservation Specialist is the point person for all data entry into the Homeless Management Information System (HMIS) for a designated Mercy House program. This position is responsible for data collection and data entry into HMIS, generates reports from HMIS and other platforms. The Data & Reservation Specialist works collaboratively with Mercy House staff in recording services provided, clients served, and program outcomes.
 

Essential Duties and Responsibilities:

Program Data Entry and Reporting

Reviews HMIS intake forms to ensure accuracy of data collected
Enters intake/enrollment data into HMIS daily
Scans and uploads vital guests’ documents to HMIS daily
Ensures HMIS data quality management
This role is the lead point of contact for Senior Bridge HMIS quality assurance and meets regularly with Data Manager
Responsible for entering all Bed Nights, Case Notes and Services provided into HMIS and any other databases
Follows up with staff as needed to ensure needed documents and updated forms are kept to agency standard
Meets data entry deadlines
Responsible for data reporting including Key Performance Indicators

Miscellaneous

Attend program specific staff meetings and staff meetings
Attend Maricopa CoC meetings as needed
Attend HMIS and program data specific training
Perform ad hoc projects as appointed by Supervisor

Qualifications: Education and Experience

Strong analytical skills and data experience
Strong computer, typing, and data processing skills
Proficiency in Microsoft Word, Excel, Outlook, and Internet-based browsers
Possess a high level of understanding for individuals served with urgent multiple case management and health needs

General

Ability to work effectively with a diverse population
Plan, organize and prioritize duties
Clearly communicate information and instructions verbally and in written form
Strong verbal communication and interpersonal skills
Ability to multi-task in a fast-paced environment
Attention to detail
Fluency in Spanish is of significant value

Physical Requirements

Ability to lift, bend, push, and pull up to 25 pounds
Prolonged periods sitting at a desk and working on a computer