DATA ENTRY SPECIALIST

Job Details: Job Location: Palm Bay FL - Palm Bay, FL, Salary Range: Undisclosed, Data Entry Specialist

Company Overview

Midwest Dental Arts is a full-service dental laboratory that has been delivering exceptional restorations and outstanding customer service since 1996. Founded in Cedar Rapids, Iowa, we have grown to four locations while maintaining our commitment to fabricating all restorations in the United States with no overseas outsourcing. As a leader in implant and restorative dentistry, we specialize in custom abutments, full-arch zirconia, acrylic restorations, and supra-structure hybrid solutions. Our skilled technicians leverage advanced technology, craftsmanship, and attention to detail to produce high-quality restorations that support excellent patient outcomes. At Midwest Dental Arts, we are passionate abo  ut innovation, collaboration, and service excellence, partnering with dental professionals nationwide to help create confident, healthy smiles. Joining our team means becoming part of an organization dedicated to quality, continuous improvement, and making a meaningful impact—one smile at a time.

Position Summary

The Data Entry Specialist plays a critical role in the accuracy and efficiency of our operations by ensuring all customer cases are entered into our system quickly, precisely, and with exceptional attention to detail. As a key member of our team, this individual helps establish the foundation on which every successful dental restoration is built.

This position goes far beyond traditional data entry. It offers the opportunity to gain hands-on exposure to dental products, terminology, and laboratory workflows. The ideal candidate is highly organized, dependable, and committed to quality, but also curious and eager to deepen their understanding of the dental process—from initial prescription all the way to the final restoration delivered to the patient.

In this role, you’ll develop real industry knowledge, contribute to smooth case transitions, and play an essential part in ensuring that each case is set up for success from the very beginning.

Key Responsibilities

Receive and process both digital and analog cases; open cases, verify contents, and review customer order requirements
Accurately enter all incoming case information into the computer system and generate corresponding work tickets.
Assign proper coding to cases for data entry and workflow routing
Update and maintain computer work tickets, including placing cases on hold and adjusting dates, codes or other critical information as needed
Scan and electronically archive paperwork for each case in accordance with documentation protocols
Retrieve historical paperwork or case files as needed for case clarification, reworks, or reference
Organize and manage digital impressions and case records following established laboratory procedures
Continuously expand knowledge of dental terminology, restorative products, and laboratory processes to ensure accuracy and efficiency
Understand and follow the established case flow and scheduling operations
Perform additional duties or tasks as assigned to support team and laboratory operations

Qualifications & Requirements

Proficiency with computers, file management and applications
Able to pick up software programs (magic Touch) with ease
Have practical knowledge of customer service practices and principles
Excellent data entry and typing skills
Superior listening, verbal, and written communication skills
Understand different script terminologies for case entry
Must be able to read, write, speak, and understand English
Strong attention to detail
Can successfully multi-task
Knowledge of dental anatomy and terminology preferred, but not required

Compensation & Benefits

  Competitive Pay with additional bonus potential
  Benefits including Medical, dental, vision, Life
  401k with company match
  Paid Time off (PTO) plus paid holidays
  Ongoing training and professional development opportunities

Midwest Dental Arts is an affiliate company of Catalis Dental Lab Partners.  If you are interested in learning more about this opportunity and the other Brands under the Catalis Network, you can find us at catalislabs.com.  At Midwest Dental Arts, you are not just joining a Team, you are joining a family, Let’s start building some smiles together.

Midwest Dental Arts is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable federal, state, or local law.

 
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