Dacotah Dining Supervisor
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Jackpot Junction Casino Hotel
Morton, MN, US
Summary
The supervisor will coordinate daily dining operations, manage staff scheduling, and ensure high-quality service delivery. They are also responsible for hiring, training, and maintaining department policies while addressing guest and team member concerns.
Job Description
Job Details: Job Location: Jackpot Junction - Morton, MN, Position Type: Full-Time, Salary Range: $25.00 - $32.83Hourly, Job Shift: Varies (+Weekends), ESSENTIAL JOB FUNCTIONS
Directly supervise and coordinate activities of Dacotah Dining staff to ensure the delivery of quality products and service.
Supervise daily department operations.
Assume managerial duties and responsibilities in department managers absence.
Work opposite shift of Dacotah Dining Manager as needed.
Schedule and assign stations to department staff.
Hire, train, review and discipline department staff as required.
Maintain and enforce department policies and procedures.
Promptly address all guest and team member concerns in a respectful and professional manner.
Maintain current knowledge of service procedures, menus, Micros operations and seating chart.
Maintain accurate payroll, personnel, cash handling and sales records.
Assist with inventory control as needed.
Alert department manager of any inventory shortages.
Evaluate and adjust staff levels according to business needs.
Promote a high level of morale, productivity and efficiency.
Perform various lobby and dining area functions as needed.
Perform other duties and responsibilities as assigned.
Qualifications: EXPERIENCE & QUALIFICATIONS
Prior food and beverage experience required.
Prior supervisory experience required.
ServSafe certification preferred.
SKILLS, KNOWLEDGE & ATTRIBUTES
Strong interpersonal and communication skills.
Strong problem-solving and decision-making skills.
Strong leadership skills.
Strong point-of-sale and computer skills.
Knowledge of casino and department policies and procedures.
Knowledge of staff scheduling.
Knowledge of menu and bar selections.
Able to work well and maintain composure under stressful conditions.
Able to inspire and motivate staff.
Able to maintain a flexible schedule..
Able to multi-task.
UNIVERSAL REQUIREMENTS
Sensitivity to various cultures, including Native American cultures.
Regular attendance and punctuality.
Able and willing to work any changes in scheduled hours as required.
Serve as a credit to Jackpot Junction Casino Hotel, and encourage others to do the same.
PHYSICAL DEMANDS
Mobility throughout the facility.
Ability to stand and walk extensively.
Ability to bend and stoop.
Ability to move dining room furniture.
Ability to lift and carry up to 15 pounds.
While the physical demands described here are typical of those required to be successful in this position, reasonable accommodations will be considered to enable individuals with disabilities to perform applicable job duties.
Jackpot Junction is 440,000 square feet of gambling action and entertainment. Jackpot offers 1,250 of the latest video slot machines where you’re sure to find your game of choice. Machines range in denominations from one cent to twenty five dollars, with new machines arriving frequently (View a list of all game themes on our web page: jackpotjunction.com.) Our 250-seat bingo hall offers regular and matinee sessions and in addition, hosts $70,000 bingo events twice a year.
The Lower Sioux Lodge, adjacent to the casino is a AAA three diamond rated 378-room hotel. Jackpot Junction Casino Hotel offers four different food outlets: the Dacotah Restaurant, a 276-seat full service restaurant, the Seasons Buffet, 2Go Food Kiosk and Wabasha Creek Restaurant located at the Dacotah Ridge Golf Course. Full beverage service is available throughout the Casino including four full service bars. Our nightclub offers variety and country bands every weekend. Jackpot Junction is managed by the Lower Sioux Indian Tribe and operated by 859 employees.
Founded
1984
Company size
501-1,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Morton, Minnesota
Jackpot Junction is 440,000 square feet of gambling action and entertainment. Jackpot offers 1,250 of the latest video slot machines where you’re sure to find your game of choice. Machines range in denominations from one cent to twenty five dollars, with new machines arriving frequently (View a list of all game themes on our web page: jackpotjunction.com.) Our 250-seat bingo hall offers regular and matinee sessions and in addition, hosts $70,000 bingo events twice a year.
The Lower Sioux Lodge, adjacent to the casino is a AAA three diamond rated 378-room hotel. Jackpot Junction Casino Hotel offers four different food outlets: the Dacotah Restaurant, a 276-seat full service restaurant, the Seasons Buffet, 2Go Food Kiosk and Wabasha Creek Restaurant located at the Dacotah Ridge Golf Course. Full beverage service is available throughout the Casino including four full service bars. Our nightclub offers variety and country bands every weekend. Jackpot Junction is managed by the Lower Sioux Indian Tribe and operated by 859 employees.
Founded
1984
Company size
501-1,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Morton, Minnesota