Customer Service Specialist - WFH - No Experience
Boost your chances before you apply.
Spade Recruiting
Rancho Cucamonga, CA, US
Summary
You will conduct virtual appointments with union members to explain benefit options and assist with the enrollment process. Additionally, you are responsible for maintaining accurate records and completing all necessary documentation.
Job Description
About the Opportunity
For many years, our focus has been on helping working families access valuable benefit programs and understand the protection available to them. We work with unions and associations throughout North America, providing members and their families with personalized support and guidance.
Our approach is centered around building lasting relationships, providing dependable service, and making the benefits process as straightforward as possible.
The Position
We’re looking for motivated, people-oriented individuals interested in developing a long-term career in a fully remote environment.
In this role, you’ll connect with union members who have expressed interest in learning more about their available benefits. You’ll meet with members virtually, explain their options, answer questions, and help them navigate the enrollment process.
Your responsibilities will include conducting phone and video appointments, presenting benefit information clearly, completing applications and documentation, maintaining accurate records, and following up with members when needed.
What We Offer
- Weekly Compensation – Weekly pay with additional performance-based bonuses
- Advancement Opportunities – Clear pathways into leadership and management
- Flexible Scheduling – Greater control over how you organize your workday
- 100% Remote – Work from home with virtual systems and support provided
- Ongoing Income Potential – Renewal opportunities for qualifying representatives
- Health Benefits – Benefits available for eligible team members
- Training & Mentorship – Structured onboarding, coaching, and one-on-one support
- Recognition Programs – Performance incentives and company-sponsored travel opportunities
American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations.
The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport.
American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15)
A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A (Excellent) for Financial Strength (as of 10/24).
American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people.
If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.
Company size
5,001-10,000 employees
Industry
Insurance
Org type
Public Company
Headquarters
Waco, TX
American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations.
The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport.
American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15)
A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A (Excellent) for Financial Strength (as of 10/24).
American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people.
If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.
Company size
5,001-10,000 employees
Industry
Insurance
Org type
Public Company
Headquarters
Waco, TX
