Customer Service Specialist – Mail Order (Seasonal)
Boost your chances before you apply.
INDRIO FIELDS LLC
Fort Myers, FL, US
Summary
You will assist guests with mail order transactions and resolve inquiries with a friendly, professional demeanor. Additionally, you will support retail operations on the floor during slower periods to ensure a positive customer experience.
Job Description
Customer Service Specialist – Mail Order (Seasonal)
Sun Harvest Citrus — Fort Myers, FL
Pay: $15.25 per hour
Job Type: Seasonal (October - April)
Schedule: Hours vary by month, with November - March being the busiest stretch
About the Role
Join our Mail Order team as the friendly face of Sun Harvest Citrus, helping guests place orders from our catalog and get every order out the door with a little Fun, Family, Florida spirit. This is an in-person, face-to-face role — our Mail Order operation, which handles Gift Fruit Shipping, is set up right on the retail floor, and during slower stretches you'll also lend a hand with Retail guests.
What You'll Do
- Help guests place Mail Order transactions accurately and efficiently
- Answer questions and resolve concerns with a friendly, can-do attitude
- Represent our Fun, Family, Florida experience in every interaction
- Assist Retail guests on the floor during slower Mail Order stretches
- Work collaboratively as part of a small team during a fast-paced season
What We're Looking For
- Customer service or retail experience preferred
- Friendly, upbeat attitude and strong communication skills
- Comfortable in a fast-paced, seasonal environment
- Able to stand for extended periods
- Reliable availability during our peak season, October through April, including weekends, within our daily store hours of 9am - 7pm.
Sun Harvest Citrus is a drug-free workplace. Candidates may be subject to drug screening in accordance with company policy. A background check is required for employment.
We are an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
