Customer Service Specialist (Call Center) - Bangor, ME or Newport, NH
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Bar Harbor Bankshares
Bangor, ME, US
Summary
The Customer Service Specialist is responsible for answering incoming calls with courtesy and efficiency while processing various banking transactions. They also provide appropriate product recommendations to bank customers in a professional and confidential manner.
Job Description
Bar Harbor Bank & Trust is seeking a part-time Customer Service Specialist working 28 hours per week to join our call center team. Responsibilities include providing professional and confidential customer service by answering incoming telephone calls with courtesy and efficiency while accurately processing a wide variety of banking transactions and providing appropriate product recommendations to bank customers. This is an excellent opportunity to obtain in depth knowledge of many banking functions if you have been considering banking as a career. Experience in banking or prior call center work is helpful; on the job training is provided. This position is located in our Newport, NH or Bangor, ME location and is regularly scheduled 8:30-5:00 with a few Saturdays a month, 8:00 to 12:00.
Working knowledge of Windows, sharp customer service skills, and the ability to multitask are essential for this job. An individual who enjoys being part of a fast paced, team environment will be best matched for this position.
Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more!
The compensation for this position is based on a variety of factors including experience, skills, and geographic location. We offer a competitive pay range and opportunities for growth and advancement within the organization. Pay Range: $16.50- $23.00
Founded in 1887, Bar Harbor Bank & Trust is a true community bank offering a full-range of financial services for individuals, families, businesses, and non-profit organizations. We operate more than 60 locations across Maine, New Hampshire, and Vermont. We pride ourselves in recognizing, appreciating, and supporting unique people and culture in the places we call home.
As a company, we value community service, both to raise funds for worthy causes and to foster a spirit of teamwork and a special sense of place in our communities. Our employees volunteer hundreds of hours as members of local non-profit boards, as coaches of youth teams, and as participants in community events. We are immensely proud of their accomplishments and salute them for all they do.
Bar Harbor Bankshares (NYSE American: BHB) is the parent company of Bar Harbor Bank & Trust. Bar Harbor Bank & Trust also operates the wholly owned subsidiary of Bar Harbor Wealth Management, offering clients trust and wealth management services. Bar Harbor Financial Services (a branch of Osaic Institutions, Inc.) provides services as an independent third party broker.
Our career opportunities can be found at www.barharbor.bank/careers.
Our Mission Statement
Bar Harbor Bankshares, an independent community banking organization, encourages and supports the personal and professional development of its employees, dedicates itself to consistent service of the highest level for all customers, and recognizes its responsibility to be an active participant in, and advocate for, community growth and prosperity.
Member FDIC
Founded
1887
Company size
501-1,000 employees
Industry
Banking
Org type
Public Company
Headquarters
Bar Harbor, Maine
Founded in 1887, Bar Harbor Bank & Trust is a true community bank offering a full-range of financial services for individuals, families, businesses, and non-profit organizations. We operate more than 60 locations across Maine, New Hampshire, and Vermont. We pride ourselves in recognizing, appreciating, and supporting unique people and culture in the places we call home.
As a company, we value community service, both to raise funds for worthy causes and to foster a spirit of teamwork and a special sense of place in our communities. Our employees volunteer hundreds of hours as members of local non-profit boards, as coaches of youth teams, and as participants in community events. We are immensely proud of their accomplishments and salute them for all they do.
Bar Harbor Bankshares (NYSE American: BHB) is the parent company of Bar Harbor Bank & Trust. Bar Harbor Bank & Trust also operates the wholly owned subsidiary of Bar Harbor Wealth Management, offering clients trust and wealth management services. Bar Harbor Financial Services (a branch of Osaic Institutions, Inc.) provides services as an independent third party broker.
Our career opportunities can be found at www.barharbor.bank/careers.
Our Mission Statement
Bar Harbor Bankshares, an independent community banking organization, encourages and supports the personal and professional development of its employees, dedicates itself to consistent service of the highest level for all customers, and recognizes its responsibility to be an active participant in, and advocate for, community growth and prosperity.
Member FDIC
Founded
1887
Company size
501-1,000 employees
Industry
Banking
Org type
Public Company
Headquarters
Bar Harbor, Maine
