Customer Service Representative | Keller, TX
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American Nation Bank
Keller, TX, US
Summary
The Customer Service Representative serves as a primary contact for customers, handling account openings, service requests, and inquiries. The role also involves providing backup teller support, processing transactions, and recommending banking products to meet customer needs.
Job Description
Job Details: Job Location: Keller Banking Center - Keller, TX, Salary Range: Undisclosed,
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American Nation Bank is looking for a friendly, dependable, and customer-focused individual to join our Keller team as a Full-Time Customer Service Representative.
This role serves as a primary contact for customers opening accounts, answering questions, and helping with their banking needs. In addition to CSR responsibilities, this position will also provide backup teller support as needed, making it a great opportunity for someone who enjoys variety and helping customers in different ways.
What You'll Do
Open and maintain deposit accounts
Assist customers with account questions and service requests
Process transactions such as deposits, withdrawals, and loan payments when serving as teller backup
Recommend products and services that fit customers' needs
Resolve customer concerns with professionalism and care
Support daily branch operations while following bank policies and procedures
What We're Looking For
Strong customer service and communication skills
A positive attitude and ability to build relationships with customers
Attention to detail and a high level of accuracy
Strong organizational and problem-solving skills
Basic computer skills and the ability to learn banking systems
Ability to work independently and as part of a team
Previous banking, cash-handling, retail, or customer service experience is preferred
Why ANB?
At American Nation Bank, we're committed to building strong relationships with both our customers and our employees. We offer:
A supportive team environment
Opportunities for growth and development
The chance to make a difference in the communities we serve
If you enjoy helping people and are looking for a career with a community bank that values service, relationships, and teamwork, we'd love to hear from you.
EOE Minorities/Females/Protected Veterans/Disabled
Qualifications:
American Nation Bank is a full service community bank that serves the needs of individuals and businesses throughout Southern Oklahoma and North Texas. We provide convenient solutions for your financial needs. American Nation Bank, "Quality Banking with a Personal Touch", with locations to serve you in Ardmore, Comanche, Lone Grove and Wilson in Oklahoma and in Keller and Saginaw, Texas. We offer 7-day-a-week banking at our Homeland Banking Center in Ardmore. Member FDIC, Equal Housing Lender
Founded
1983
Company size
51-200 employees
Industry
Banking
Org type
Privately Held
Headquarters
Ardmore, OK
American Nation Bank is a full service community bank that serves the needs of individuals and businesses throughout Southern Oklahoma and North Texas. We provide convenient solutions for your financial needs. American Nation Bank, "Quality Banking with a Personal Touch", with locations to serve you in Ardmore, Comanche, Lone Grove and Wilson in Oklahoma and in Keller and Saginaw, Texas. We offer 7-day-a-week banking at our Homeland Banking Center in Ardmore. Member FDIC, Equal Housing Lender
Founded
1983
Company size
51-200 employees
Industry
Banking
Org type
Privately Held
Headquarters
Ardmore, OK