Customer Service Representative

First National Bank of Pandora is a full-service community bank with offices in Northwestern Ohio.  Our mission is simple: Improving lives through community banking.  We are proud to have served our communities for over 100 years and look forward to the next 100.  If you are looking for a family first employer that boasts great benefits and a flexible work environment then FNB is for you.  

This job might be for you if:

• You are people oriented
• You are customer service driven
• You are career minded
• You are adaptable to change and location.  
• You love giving back to your community.

Job Summary

First National Bank of Pandora is seeking a friendly and dependable Part-Time Customer Service Representative to join our team. This position is responsible for providing exceptional customer service while processing financial transactions, assisting customers with their banking needs, and helping build lasting relationships within the communities we serve. The ideal candidate enjoys working with people, pays close attention to detail, and thrives in a team-oriented environment.

What You'll Do

• Process customer transactions accurately and efficiently, including deposits, withdrawals, and loan payments
• Balance cash drawers and maintain accurate transaction records
• Assist customers with account questions and basic banking services
• Identify customer needs and refer appropriate bank products and services
• Resolve customer concerns while providing outstanding service
• Support daily branch operations and maintain an organized work area

What We're Looking For

• Strong customer service and communication skills
• Prior experience in banking, retail, cash handling, or a professional office environment preferred
• Ability to work accurately with cash, numbers, and technology
• Strong attention to detail and organizational skills
• Dependable, adaptable, and team-oriented
• High school diploma or GED required

EOE