Customer Service Rep(03410) - 329 Nottingham rd
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Domino's
NY
Summary
Customer Service Representatives are responsible for taking orders over the phone and in person, greeting customers, and upselling products. They also handle cash, perform light prep work, and maintain cleanliness.
Job Description
Company Description
We’re not just making pizzas — we’re running the fastest, most exciting pizza game in town. Domino’s is the #1 pizza delivery company in the world, and we’re looking for people who want to bring the energy, the hustle, and the good vibes every shift.
🚀 Fast-paced. Fun. Flexible.
💸 Opportunities to move up quick (CSR → Shift Runner → GM).
🍕 Teamwork, free food discounts, and an atmosphere that’s all about winning together.
At Domino’s, every role matters — whether you’re answering phones, tossing dough, or leading a crew, you’re part of a team that keeps the ovens hot and the deliveries rolling. If you want a job where your work actually matters (and comes with some delicious perks), Domino’s is where it’s at.
🔥 Be part of the team that delivers more than pizza — we deliver opportunity.
Job Description
Position Summary:
As a Domino’s Customer Service Representative (CSR), you are the face and voice of the store. Your role is to provide excellent service to every customer—whether over the phone, at the counter, or through online orders—while helping the team run efficiently.
Key Responsibilities:
Greet customers warmly in person and over the phone.
Accurately take customer orders and enter them into the point-of-sale system.
Answer questions about menu items, promotions, and deals.
Handle cash, credit, and debit transactions securely.
Assist with food preparation when needed (making pizzas, preparing sides, cutting orders).
Ensure the store remains clean and organized, including lobby, counter, and food prep areas.
Maintain a positive, professional attitude with customers and teammates.
Follow all safety, sanitation, and uniform standards.
Qualifications
Qualifications & Skills:
Strong communication and customer service skills.
Ability to multi-task and work in a fast-paced environment.
Basic math skills and attention to detail for handling orders and payments.
Team player with a strong work ethic and reliability.
Must meet minimum age requirements (varies by state, typically 16+).
Additional Information
All your information will be kept confidential according to EEO guidelines.
What’s behind one of the world’s top public restaurant brands? Fun and innovative franchise and corporate team members who are driven to win. Inspired to make each day better than the last, people may join for different reasons but what motivates them to stay are the passionate and talented colleagues who want Domino’s to be the best pizza company in every neighborhood.
And, we’re having fun doing it! Whether debuting technology firsts, like our voice-ordering iPhone® and Android™ apps, or creating delicious new menu items, we’re dedicated to our customers and focused on making great pizza and more in approximately 17,100 stores in 90+ markets around the world. A lot has happened since Domino’s was founded in 1960, but the best part is that the brand is just getting started.
Founded
1960
Company size
10,001+ employees
Industry
Restaurants
Org type
Public Company
Headquarters
Ann Arbor, MI
What’s behind one of the world’s top public restaurant brands? Fun and innovative franchise and corporate team members who are driven to win. Inspired to make each day better than the last, people may join for different reasons but what motivates them to stay are the passionate and talented colleagues who want Domino’s to be the best pizza company in every neighborhood.
And, we’re having fun doing it! Whether debuting technology firsts, like our voice-ordering iPhone® and Android™ apps, or creating delicious new menu items, we’re dedicated to our customers and focused on making great pizza and more in approximately 17,100 stores in 90+ markets around the world. A lot has happened since Domino’s was founded in 1960, but the best part is that the brand is just getting started.
Founded
1960
Company size
10,001+ employees
Industry
Restaurants
Org type
Public Company
Headquarters
Ann Arbor, MI