Customer Service Rep(01775) - 208 A Ave W
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Domino's
Oskaloosa, IA, US
Summary
As a Customer Service Representative, you'll ensure positive experiences for customers by handling calls, online orders, and in-person inquiries. Your role includes assisting with orders, resolving issues, and maintaining a clean and organized store.
Job Description
Job Description
Come Work for #1 Pizza Company in the world! Join our team, apply today!
As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.
Responsibilities:
- Provide friendly and attentive service to customers both over the phone and in-person.
- Assist customers with placing orders, customizing pizzas, and answering menu questions.
- Upsell additional menu items and promotions to enhance customer satisfaction.
- Handle inquiries, concerns, and complaints with empathy and professionalism.
- Accurately enter orders into the system and process payments.
- Maintain cleanliness and organization within the store
Qualifications
Job Requirements:
- A team player who is punctual and has a positive attitude!
- A fun and friendly person, who is comfortable talking to customers.
- Ability to work efficiently in a fast-paced environment.
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
- Excellent communication and interpersonal skills.
- Flexibility to work evenings, weekends, and/or holidays.
- You are at least 16 years of age.
Additional Information
Benefits:
- A fun, rewarding and fast paced working environment
- Full training with an industry leading brand
- Health insurance
- Excellent career with great opportunities for internal promotion.
- Awesome discounts on Pizza!
What’s behind one of the world’s top public restaurant brands? Fun and innovative franchise and corporate team members who are driven to win. Inspired to make each day better than the last, people may join for different reasons but what motivates them to stay are the passionate and talented colleagues who want Domino’s to be the best pizza company in every neighborhood.
And, we’re having fun doing it! Whether debuting technology firsts, like our voice-ordering iPhone® and Android™ apps, or creating delicious new menu items, we’re dedicated to our customers and focused on making great pizza and more in approximately 17,100 stores in 90+ markets around the world. A lot has happened since Domino’s was founded in 1960, but the best part is that the brand is just getting started.
Founded
1960
Company size
10,001+ employees
Industry
Restaurants
Org type
Public Company
Headquarters
Ann Arbor, MI
What’s behind one of the world’s top public restaurant brands? Fun and innovative franchise and corporate team members who are driven to win. Inspired to make each day better than the last, people may join for different reasons but what motivates them to stay are the passionate and talented colleagues who want Domino’s to be the best pizza company in every neighborhood.
And, we’re having fun doing it! Whether debuting technology firsts, like our voice-ordering iPhone® and Android™ apps, or creating delicious new menu items, we’re dedicated to our customers and focused on making great pizza and more in approximately 17,100 stores in 90+ markets around the world. A lot has happened since Domino’s was founded in 1960, but the best part is that the brand is just getting started.
Founded
1960
Company size
10,001+ employees
Industry
Restaurants
Org type
Public Company
Headquarters
Ann Arbor, MI