Customer Service Rep. - Hilo

Island Energy Services(IES) exists to make life better for everyone in Hawai‛i. We are proud to be a local company and a leader in the logistics and distribution of energy products through our network of six terminals and nearly 60 retail locations throughout Oahu, Maui, Kauai, Moloka’i and Hawai’i islands. IES is the official licensee of the Texaco brand in Hawai‘i.  www.texacoinhawaii.com.   At the heart of IES, are our four core values: Kīnāʻole, Aloha, Lōkahi and Hoʻohana. These core values are embedded into how we work, live and achieve operational and financial  excellence.  IES’ strong commitment to a Culture of Excellence are embodied through our action of the 4 B’s:  how we Believe, Behave, Belong and Become.    

IES Retail, LLC is seeking full & part time Customer Service Representatives (CSRs) to sell gasoline and convenience store products at our various Texaco locations in the Hilo area. We are looking for motivated, dependable and customer friendly employees who thrive in a retail environments. 

Locations: 

• 321 Makaala St. Hilo, HI 
• 192 Kinoole St. Hilo, HI 

Benefits:

• New Employee Sign-On and Retention Bonus of up to $2000.00 during the first 18 months of employment
• Eligibility for Same Day Pay
• Paid Shift Differential
• Tuition Benefit of up to $1,500.00 per semester
• Transportation Benefit of $70.00 per month/ Gas Card Incentives
• Employer paid medical for employees working a minimum of 20 hours per week on a regular schedule.
• Paid Life and ADD Insurance
• Flexible scheduling
• Generous 401(k) matching for Eligible Employees
• Employee Assistance Program

Required:

• Ability to work a flexible work schedule, which may include early mornings, evenings, weekends, and holidays.
• Standing and walking for long periods of time, occasional lifting, pushing & pulling from 0-50lbs.
• Strong interpersonal and verbal & written communication skills.
• Ability to read, write, speak and comprehend English.
• Ethical, honest, trustworthy, respectful, compassionate, supportive and patient.
• Ability to handle challenging situations professionally and exercising good judgment.
• Basic math skills such as addition, subtraction, multiplication, and division.
• Must be able to obtain required up-to-date food handling certificates, and TB Clearance as required by law.
• Able to work a cash register and provide accurate change.
• Must be at least 18 years of age for sale of alcoholic products.

Preferred:

• Previous cash handling and customer service experience

Principal Duties include but are not limited to: 

• Prepare food & drinks, cleans, stocks and maintains food prep area in compliance with health codes
• Perform daily station cleaning while maintaining a safe work environment
• Stock and replace hot and cold items
• Perform cash register functions in a safe and efficient manner
• Provide top quality service to every customer
• Complete other tasks as assigned

Salary Range:

$17.00 - $20.00 per hour

It is the policy of this Company to hire only U.S. citizens and noncitizens who are authorized to work in this country. As a condition of employment, you will be required to produce original documents establishing your identity and authorization to work, and complete the U.S. Citizenship and Immigration Service's Form I-9

Island Energy Services, licensee of the Texaco brand, is an equal opportunity, at-will employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.