Customer Service Liaison - PRN
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Methodist Health System
Southlake, TX, US
Summary
The Customer Service Liaison provides daily assistance to internal and external hospital customers while collaborating with a multidisciplinary team. They are responsible for promoting a collaborative environment and actively improving the patient experience.
Job Description
Hours of Work :
0500-0700
Days Of Week :
M-F
Work Shift :
Job Description :
Your Job:
In this highly visible, fast-paced, and challenging position, you'll collaborate with multidisciplinary team member to provide the very best care for our patients. The primary purpose of the Customer Service Liaison position is to provide and perform daily assistance to the MHS customers (internal and external).
Your Job Requirements:
• High school Diploma or Equivalent required
Your Job Responsibilities:
• Communicate clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team
Methodist Southlake Medical Center is a 54-bed, acute care hospital serving Southlake, Keller, Grapevine, and northeastern Tarrant County in North Texas. Designed to expand as the community grows, we have 11 operating suites, two endoscopy suites, a diagnostic and interventional catheterization lab, and a newly expanded emergency department with 12 exam rooms. We provide a full complement of services, from emergency care and advanced surgery to imaging. We strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we’ve earned:
- 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2023
- Top 10 Military Friendly® Employer, Gold Designation, 2023
- Top 10 Military Spouse Friendly® Employer, 2023
- Cardiac catheterization lab
- Robotic surgery capabilities
- SPECT/CT and nuclear medicine capabilities
Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 13 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned:
• TIME magazine Best Companies for Future Leaders, 2026
• Great Place To Work-Certified™, 2026
• Glassdoor Best Places to Work, 2026
• Military Friendly®: Employer – Gold, 2026
• Military Spouse Friendly®: Employer – Designated, 2026
• 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2026
• America's Most Admired Workplaces by Newsweek and Plant-A Insights Group, 2026
• Fortune's Best Workplaces in Health Care, 2026
• America’s Greatest Workplaces by Newsweek and Plant-A Insights Group, 2025
Founded
1927
Company size
10,001+ employees
Industry
Healthcare
Org type
Nonprofit
Headquarters
Dallas, TX
Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 13 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned:
• TIME magazine Best Companies for Future Leaders, 2026
• Great Place To Work-Certified™, 2026
• Glassdoor Best Places to Work, 2026
• Military Friendly®: Employer – Gold, 2026
• Military Spouse Friendly®: Employer – Designated, 2026
• 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2026
• America's Most Admired Workplaces by Newsweek and Plant-A Insights Group, 2026
• Fortune's Best Workplaces in Health Care, 2026
• America’s Greatest Workplaces by Newsweek and Plant-A Insights Group, 2025
Founded
1927
Company size
10,001+ employees
Industry
Healthcare
Org type
Nonprofit
Headquarters
Dallas, TX