Customer Service Coordinator
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BEAT THE BOMB
Atlanta, GA, US
Summary
The Customer Service Coordinator will manage guest experiences and ensure all players have a blast during their visit. They will oversee various event services including birthday parties, corporate tournaments, and team building activities.
Job Description
The Company
BEAT THE BOMB is the next generation of immersive group entertainment, where customers step into real-life video games. We use an innovative digital, interactive game system to reimagine the intersection of technology and human social connection. In our classic Mission experience, teams wearing hazmat suits go through a series of interactive game rooms, including a laser maze, before facing the World's Largest Paint, Slime, and Foam Bomb! Our original Brooklyn location opened in 2018. We now have locations in Atlanta, Washington D.C., Philadelphia, Charlotte, Houston, and Denver. We've hosted over 300,000 players including hundreds of corporate team building outings, school groups, and non-profit organizations. Beat The Bomb is one of the highest rated experiences in all 5 markets. We offer a full range of special event services including STEM Camps, Kid and Adult Birthday parties, Corporate Tournaments, and Bachelorette parties. We also have a virtual team building platform called Beat The Bomb Virtual, serving remote teams across the globe. Our #1 goal is to ensure every player has a BLAST!
BEAT THE BOMB is the world’s first immersive social gaming experience. Team up in a 1-hr Mission where you step into a real-life video game and 💥 get blasted 💥 by paint or foam if you lose. Or rent our private arcade lounges with access to a library of 15+ original games while enjoying delicious cocktails and eats from The Bomb Bar. Come #HaveABlast with friends, family, and colleagues for any and all occasions. As seen on NBC, Today Show, FOX5, and TikTok.
Locations open in NYC, Atlanta, Washington DC, Philadelphia, Charlotte, Houston, and Denver.
BEAT THE BOMB VIRTUAL designs video games for virtual team building. Our 1-hr fully hosted experience strengthens team skills and maximizes employee engagement in an interactive, clever, and exciting way unlike typical virtual escape rooms, murder mysteries, and trivia. Join the 100+ companies who have taken on the challenge including Amazon, EA, Slack, PayPal, NYU, Microsoft, Citi, and BCG.
Founded
2018
Company size
11-50 employees
Industry
Entertainment Providers
Org type
Privately Held
Headquarters
NYC, NY
BEAT THE BOMB is the world’s first immersive social gaming experience. Team up in a 1-hr Mission where you step into a real-life video game and 💥 get blasted 💥 by paint or foam if you lose. Or rent our private arcade lounges with access to a library of 15+ original games while enjoying delicious cocktails and eats from The Bomb Bar. Come #HaveABlast with friends, family, and colleagues for any and all occasions. As seen on NBC, Today Show, FOX5, and TikTok.
Locations open in NYC, Atlanta, Washington DC, Philadelphia, Charlotte, Houston, and Denver.
BEAT THE BOMB VIRTUAL designs video games for virtual team building. Our 1-hr fully hosted experience strengthens team skills and maximizes employee engagement in an interactive, clever, and exciting way unlike typical virtual escape rooms, murder mysteries, and trivia. Join the 100+ companies who have taken on the challenge including Amazon, EA, Slack, PayPal, NYU, Microsoft, Citi, and BCG.
Founded
2018
Company size
11-50 employees
Industry
Entertainment Providers
Org type
Privately Held
Headquarters
NYC, NY
