Customer Service Associate, Golf Equipment (Part-Time)
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2nd Swing Golf
FL
Summary
The associate will assist customers with golf equipment purchases and trade-ins while operating point-of-sale systems. They are responsible for providing a high-quality customer experience through professional engagement in-store and over the phone.
Job Description
As a Part-Time Customer Service Associate at 2nd Swing, you’ll help guests complete their golf equipment purchases and trade-ins while delivering a top-tier customer experience. This role is ideal for someone who is personable, reliable, and passionate about golf. You’ll use your knowledge of golf equipment and POS systems to guide customers through their transactions and answer questions both in-store and over the phone. Weekend shifts required.
Come work with us, not for us!
2nd Swing is a one of a kind, forward thinking, customer-centric golf retail company. Our employees are highly-valued, while working hard in a positive and supportive culture. At 2nd Swing you will find:
- Vast Exposure to the Golf Industry
- A Commitment to Total Well-Being
- Opportunities to Discover Your Fit and Make an Impact
- A Collaborative and Flexible Environment
Responsibilities:
- Greet and engage customers in a professional manner to ensure a positive and welcoming experience.
- Assist guests with the checkout process and facilitate trade-in transactions.
- Operate point-of-sale (POS) systems to process customer transitions.
- Respond to customer inquiries both in person and over the phone, providing clear, helpful, and timely information.
- Consistently represent the company and uphold brand standards in all interactions, maintaining a professional demeanor and ensuring a high-quality customer experience.
Required Qualifications:
- Prior customer service experience in the golf industry
- Strong knowledge of golf equipment and technology
- 2 years of customer service
- Experience with the game of golf, golf equipment and technology.
- Availability to work a flexible schedule based on business needs, including weekends and evenings.
Part-Time Benefits:
- Flexible Scheduling
- 401k company match
- Employee Programs such as PGA membership dues support
- Paid Time Off
- Discounted Merchandise
- Health and Wellness Initiatives
- Work Life Balance
Job types: Part-time, seasonal.
Compensation: $18-$22 per hour, based on experience.
2nd Swing is a specialty retailer and online seller of new and pre-swung golf equipment and accessories. With over 60,000 pre-swung golf clubs, our mission is to own the best inventory selection in the country and provide expert custom fittings for all of today’s golfers.
As a company, our goal is to exceed customer expectations. We do this by maintaining expertly trained and certified team members. 2nd Swing has been recognized and awarded an array of service and fitting awards including 2014 Ping Top 100 Club Fitter and 2016 Golf Digest Top 100 Fitter of the Year. Check out our Google ratings under 2nd Swing and our website at www.2ndswing.com.
Do you love the game of golf? Can you talk golf all day long?
If so, we want to talk to you!
2nd Swing is always looking for golf enthusiasts to fill flexible, part-time roles with our growing company.
If you're interested in working with people who are as passionate about golf as you are, apply today on our careers page at https://www.2ndswing.com/t-careers.aspx
Founded
2007
Company size
201-500 employees
Industry
Retail
Org type
Privately Held
Headquarters
Eden Prairie, Minnesota
2nd Swing is a specialty retailer and online seller of new and pre-swung golf equipment and accessories. With over 60,000 pre-swung golf clubs, our mission is to own the best inventory selection in the country and provide expert custom fittings for all of today’s golfers.
As a company, our goal is to exceed customer expectations. We do this by maintaining expertly trained and certified team members. 2nd Swing has been recognized and awarded an array of service and fitting awards including 2014 Ping Top 100 Club Fitter and 2016 Golf Digest Top 100 Fitter of the Year. Check out our Google ratings under 2nd Swing and our website at www.2ndswing.com.
Do you love the game of golf? Can you talk golf all day long?
If so, we want to talk to you!
2nd Swing is always looking for golf enthusiasts to fill flexible, part-time roles with our growing company.
If you're interested in working with people who are as passionate about golf as you are, apply today on our careers page at https://www.2ndswing.com/t-careers.aspx
Founded
2007
Company size
201-500 employees
Industry
Retail
Org type
Privately Held
Headquarters
Eden Prairie, Minnesota
