CUSTOMER SERVICE ASSOCIATE
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HABITAT FOR HUMANITY OF SOUTH CENTRAL NEW JERSEY INC
NJ
Summary
The Customer Service Associate will operate the cash register, assist customers, and maintain store inventory and cleanliness. They will also work as a team to facilitate store-level tasks including merchandising and warehouse organization.
Job Description
Job Details: Job Location: Egg Harbor Township ReStore - Egg Harbor Township, NJ, Salary Range: $16.00 - $16.25Hourly, Company Overview: At Habitat for Humanity of South Central New Jersey, Inc. (HabitatSCNJ), we are builders who work alongside, not for others. We are driven by accountability and defined by our belief that everyone deserves a decent place to live. HabitatSCNJ aims to support our mission of putting faith into action through partnering with families in need and volunteers to transform lives through decent and affordable housing. For more information about HabitatSCNJ visit https://www.HabitatSCNJ.org/.
Customer Service Associate /Cashier (CSA/Cashier)
Job Classification: Non-Exempt
Hours: Part time, Weekend availability is required for the position.
Compensation: $16.00- $16.25 per hr.
Location: Egg Harbor Township, New Jersey
As a Restore Cashier/Customer Service Associate, you will work as a team with the Store Management, Donation Processing/Merchandising Associates and Drivers to facilitate the completion of all store level tasks. This position also serves as a Warehouse Associate. You will perform a variety of tasks related to different departments of ReStore including cash register, Home Décor Merchandising, Furniture, building Materials, Storage Warehouse and other store related areas and functions.
Primary Duties and Responsibility include but not limited to: -
Assist all customers shopping at ReStore.
Operate the cash register, scan items, bag merchandise and make/provide change for purchases.
Work with store management to meet daily and weekly sales goals.
Stock and refill register area inventory. Including keeping the area clean and actively putting things in their place.
Greet customers and provide an enjoyable shopping experience for all customers. Respond to customer requests in a timely manner.
Merchandise goods on the sales floor. This includes putting up signage. Creating signage if necessary.
Routine inventory counts on all goods on the Sales floor.
Create tags, print tags, laminate tags and restock tags as necessary.
Maintain an effective working relationship with ReStore staff, volunteers, Habitat homeowners and ReStore customers.
Complete daily organizational/cleaning task such as:
Cleaning out donation processing area.
Merchandise Donated goods on Sales Floor
Perform the following physical behaviors continuously throughout their shift: standing, walking, handling, reaching horizontally, reaching above the shoulder, grasping firmly and pushing buttons.
Complete indoor housekeeping functions including cleaning, dusting, mopping and emptying trash in all areas of the store. Work with a variety of cleaning supplies and chemicals. Some functions will require the use of a ladder
Use Personal Protective Equipment where necessary.
Follow all safety standards and regulations as per Employee Handbook.
Adhere to all Policies as per the Habitat For Humanity of South Central NJ Handbook.
Must be able to complete other duties as assigned by ReStore Management.
Employment: There is no minimum period of employment guaranteed or implied by acceptance of an employment offer. It is the policy of the company that even exempt positions are governed by the needs of the agency, which means that employment is for no specified term and either the company or the employee, may terminate that employment at any time.
EEO: Habitat for Humanity of South Central New Jersey, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Qualifications: Requirements:
High School Diploma or Associates degree in any field is preferred.
2 years plus years of experience in a similar role is a plus.
1-3 years of customer service /warehouse experience is a plus.
Knowledge of retail sales and/or retail experience.
Knowledge, Skills, and Abilities:
Exceptional customer service experience.
Work is performed in a retail/warehouse environment.
Ability to lift 50 pounds.
Ability to spend the majority of the day in the warehouse.
Ability to spend majority of the day standing or moving about ReStore. Work may require climbing ladders, considerable standing, lifting, bending, kneeling, and reaching.
Forklift Certification is a plus. (Not required.)
Habitat for Humanity of South Central New Jersey is an independently chartered affiliate of Habitat for Humanity International (HFHI), a nonprofit organization that seeks to eliminate poverty housing and homelessness from the world, and to make decent shelter a matter of conscience and action. Locally, Habitat SCNJ is on a mission to transform lives and our counties by building quality homes in partnership with families in need, and uniting all community members around the cause of affordable housing.
Since 1987, Habitat SCNJ has empowered over 276 families to achieve their dreams of safe, affordable home ownership and break the cycle of poverty. Our homes are sold with zero-interest mortgages to local low-income families who contribute 400 hours of “sweat equity” toward Habitat projects. Mortgage principal payments are recycled back to build or renovate additional homes through our Fund for Humanity.
In addition to soliciting public and private donations, capturing the enthusiasm of over 2500 volunteers a year, and utilizing the current housing stock, HFHSCNJ also operates a ReStore - a second hand retail outlet where new and gently used donations of furniture, building materials and home decor are resold to the public at a fraction of retail value, and all revenue goes directly into supporting Habitat SCNJ programs. All donations to the ReStore provide a free tax deductible pick up service; saving companies, labor costs, valuable floor space, significant dumpster costs, while saving the landfills and supporting a great mission.
Support the South Central NJ Affiliate of Habitat for Humanity. Help us to build capacity, build homes and build hope.
Founded
1987
Company size
51-200 employees
Industry
Non-profit Organizations
Org type
Nonprofit
Headquarters
Maple Shade, NJ
Habitat for Humanity of South Central New Jersey is an independently chartered affiliate of Habitat for Humanity International (HFHI), a nonprofit organization that seeks to eliminate poverty housing and homelessness from the world, and to make decent shelter a matter of conscience and action. Locally, Habitat SCNJ is on a mission to transform lives and our counties by building quality homes in partnership with families in need, and uniting all community members around the cause of affordable housing.
Since 1987, Habitat SCNJ has empowered over 276 families to achieve their dreams of safe, affordable home ownership and break the cycle of poverty. Our homes are sold with zero-interest mortgages to local low-income families who contribute 400 hours of “sweat equity” toward Habitat projects. Mortgage principal payments are recycled back to build or renovate additional homes through our Fund for Humanity.
In addition to soliciting public and private donations, capturing the enthusiasm of over 2500 volunteers a year, and utilizing the current housing stock, HFHSCNJ also operates a ReStore - a second hand retail outlet where new and gently used donations of furniture, building materials and home decor are resold to the public at a fraction of retail value, and all revenue goes directly into supporting Habitat SCNJ programs. All donations to the ReStore provide a free tax deductible pick up service; saving companies, labor costs, valuable floor space, significant dumpster costs, while saving the landfills and supporting a great mission.
Support the South Central NJ Affiliate of Habitat for Humanity. Help us to build capacity, build homes and build hope.
Founded
1987
Company size
51-200 employees
Industry
Non-profit Organizations
Org type
Nonprofit
Headquarters
Maple Shade, NJ