Customer Service Advisor AN3143- Cranbury

Job DetailsJob Location: AN3143 - Valvoline - Cranbury - Cranbury, NJ 08512Position Type: Customer Service RepresentativeSalary Range: $17.00 - $18.00 HourlyValvoline Instant Oil Change (VIOC) is looking for a career-driven individual to fill a Customer Service Advisor (CSA) position

As a Customer Service Advisor, you are often the first and last face our guests see. You will create lasting impressions and build loyal relationships while presenting oil change options and preventive maintenance services.  No matter your experience, our training program will prepare you to communicate successfully with our guests and provide you with the skills and confidence to be exceptional under the hood. We will help you become an expert on our products, services and company knowledge. 

Job Benefits:

We offer an outstanding training program with competitive benefits:

Fun work environment
PTO (personal time off)
Paid, on-the-job training
Company-provided uniforms and tools
Employee discounts
401(k) with match
Tuition / certification assistance; access to a FREE online university

Advancement opportunities; we promote from within
Competitive pay, flexible schedule with no late-night hours

Medical / dental / vision / life insurance
Hands-on Training
Great team spirit and much more!

 
QualificationsRequirements:

Comfortable suggesting additional services to guests based on inspection and / or manufacturer and VIOC recommendations
Effective interpersonal and communication skills
Positive face-to-face interaction with guests
Positive, friendly attitude; customer-service mentality and the ability to be a team player
Enjoys working in a fast-paced environment; demonstrates an effective sense of urgency / energy
Fluent in English (reading / writing / speaking); Fluency in Spanish not required, but helpful
Possesses the desire and ability to learn
Able to lift 50 pounds
Has full body mobility; ability to twist, turn, bend at the waist, squat and go up / down stairs
Able to work on feet for extended periods of time with hands above the head
Willing to be top-side technician cross-trained
Comfortable working in a non-climate-controlled environment