Customer Service Advisor
Boost your chances before you apply.
Precision Tune Auto Care - 6409 Tune, Inc
Summerville, SC, US
Summary
Act as the first point of contact for customers by greeting them, scheduling appointments, and selling automotive services. Perform routine vehicle maintenance tasks and handle register transactions to support shop productivity.
Job Description
Customer Service Advisor
Full or Part Time
Join the Precision Tune Auto Care Team!
Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand.
At Precision Tune Auto Care, you’ll be part of a team committed to integrity, safety, and top-quality customer service. We provide total car care—from oil changes and diagnostics to engine repairs and scheduled maintenance—and we’re passionate about keeping drivers safe on the road. If you’re looking to build your career with a proven, customer-focused brand, we’d love to have you on our team.
Customer Service Advisor – Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you!
What We Offer:
- Competitive pay
- Medical, Dental, and Vision Insurance — coverage begins the 1st of the month after your hire date
- Retirement plan enrollment available
- Paid Time Off (PTO) to relax and recharge
- Closed evenings and Sundays — enjoy a better work-life balance
- 7 paid holidays off
What You’ll Do:
- Greet and engage customers in-store and over the phone.
- Schedule appointments, explain services, and sell parts and automotive services.
- Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
- Support shop productivity through work order and register transactions.
- Ensure safety procedures are followed and maintain a clean, organized work area.
- Help resolve customer concerns and provide exceptional service.
What We’re Looking For:
- High School Diploma or GED.
- Valid driver’s license.
- 1+ year of automotive service experience; 1+ year of sales experience preferred.
- Strong customer service and communication skills.
- Comfortable with basic math and calculating discounts/commissions.
- Ability to work days, nights, weekends, and holidays.
Physical Requirements:
- Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
- Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Precision Tune Auto Care celebrates 45+ years of taking care of cars and the people who ride in them, providing car owners with a one-stop shop for factory scheduled maintenance service and repairs for autos, SUVs, MiniVans and Hybrids. Our trained and certified technicians can perform the same service as a dealer only at a much greater value.
Precision Tune Auto Care is not just another car repair and tune up service provider. We've been in business for over 45 years, and we have the best-in-class training and service warranties. While we have been experts on cars, we're also focused on the people who drive in them. We understand how people drive, and based on that, we can build a program catered to each person that keeps your car running how you want it. It's how Precision Tune Auto Care is in tune with customers.
Servicing 2.5 million vehicles each year and providing the driving public with car care education for personal safety and environmental health, PTAC is a global player with 287 professional service facilities in 5 countries.
Company size
1,001-5,000 employees
Industry
Vehicle Repair and Maintenance
Org type
Public Company
Precision Tune Auto Care celebrates 45+ years of taking care of cars and the people who ride in them, providing car owners with a one-stop shop for factory scheduled maintenance service and repairs for autos, SUVs, MiniVans and Hybrids. Our trained and certified technicians can perform the same service as a dealer only at a much greater value.
Precision Tune Auto Care is not just another car repair and tune up service provider. We've been in business for over 45 years, and we have the best-in-class training and service warranties. While we have been experts on cars, we're also focused on the people who drive in them. We understand how people drive, and based on that, we can build a program catered to each person that keeps your car running how you want it. It's how Precision Tune Auto Care is in tune with customers.
Servicing 2.5 million vehicles each year and providing the driving public with car care education for personal safety and environmental health, PTAC is a global player with 287 professional service facilities in 5 countries.
Company size
1,001-5,000 employees
Industry
Vehicle Repair and Maintenance
Org type
Public Company
