Customer Service 2.0
Boost your chances before you apply.
Virtual Vantage Inc
Omaha, NE, US
Summary
The role involves answering inbound and outbound customer service calls to resolve inquiries and deliver exceptional service. You will also be responsible for documenting customer information and ensuring call resolutions are met according to performance benchmarks.
Job Description
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Remote Customer Service Role – $12–$15/hr + Advancement Path!
Looking to build a stable, remote career where your communication skills are valued and rewarded?
We’re expanding our remote team and hiring Customer Service Representatives to help support customer care for leading national brands. If you’re tech-savvy, friendly, and reliable, we want to hear from you!
Your Day-to-Day:
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Answer and resolve inbound/outbound customer service calls
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Deliver exceptional service with every interaction
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Document customer information and call outcomes
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Follow up to ensure resolution
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Meet key performance benchmarks
Requirements
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What We’re Looking For:
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High school diploma or GED
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Excellent phone and typing skills
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Comfortable navigating software and multitasking
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Dedicated home workspace and stable internet
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Windows 11 PC with 8 GB RAM (16 GB RAM preferred) (no Apple or Chromebook)
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USB headset & wired internet (not needed to apply, but required to start)
Benefits
Position Highlights:
- Fully remote position – work from home office
- Starting pay of $12–$15/hour
- Flexible self-scheduling
- Advancement opportunities based on performance
- Supportive team environment
We are Outsourcing Experts ready to take your company to new Heights. We can turn your established business into a Powerhouse.
We are a flexible business, outsourcing tailored services to improve efficiency, reduce costs, and keep you focused on your core business.
Founded
2023
Company size
11-50 employees
Industry
Outsourcing and Offshoring Consulting
Org type
Privately Held
Headquarters
Sherwood Park, Alberta
We are Outsourcing Experts ready to take your company to new Heights. We can turn your established business into a Powerhouse.
We are a flexible business, outsourcing tailored services to improve efficiency, reduce costs, and keep you focused on your core business.
Founded
2023
Company size
11-50 employees
Industry
Outsourcing and Offshoring Consulting
Org type
Privately Held
Headquarters
Sherwood Park, Alberta