CUSTOMER RELATIONS SPECIALIST
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Bernie & Phyl's Furniture
Natick, MA, US
Summary
Perform office support functions including cash handling, balancing drawers, and processing financing applications. Manage customer interactions by answering calls, scheduling deliveries, and explaining company policies.
Job Description
Job Details: Job Location: Natick - Natick, MA, Salary Range: $17.00 - $19.00Hourly, CUSTOMER RELATIONS SPECIALIST
Hourly rate $17.00 - $19.00 based upon experience
JOB DESCRIPTION
If you are an energetic individual, you have a great opportunity to join a successful and growing company!
We offer an exciting, supportive, friendly work environment, flexible hours, a great benefits package and competitive wages!
All Stores Open 7 Days a Week
Weekend and Evening availability required
Description: Complete various office support functions for in-store operations.
RESPONSIBILITIES:
Accounting Functions
Handle all cash, checks and credit cards
Balancing individual drawer at the end of their shift
Assisting customers in the completion of financing applications
Assist sales representatives with finalizing transactions.
Customer Interactions/Clerical Functions
Giving customers receipts and explaining company policies
Promptly answer incoming calls and assisting customers
Assist customers with questions regarding the arrival of their furniture and deliveries
Adhering to all company policies and procedures
Maintaining a professional and courteous manner
Calling customers to schedule deliveries/update order status working from reports
All other duties as assigned
Qualifications:
High School diploma
Comfort with computers and data entry
Ability to professionally interact with the public
Attention to detail and accuracy
A strong work ethic and dependability a must
At Bernie & Phyl's Furniture, we recognize and appreciate all of our team members hard work and dedication. If you view yourself as a professional and are interested in a career in our industry, we are interested in speaking with you.
Bernie & Phyl's Furniture is an Equal Opportunity Employer
Bernie & Phyl’s Furniture is a privately owned furniture retailer based in Norton, Massachusetts. Started by the Rubin family in 1983, our family run business has grown from a small storefront into one of the most successful furniture retailers in New England with seven stores in: Braintree, MA; Hyannis, MA; Nashua, NH; Raynham, MA; Saugus, MA; Warwick, RI; and Westboro, MA. Bernie & Phyl’s has been listed as one of the “Top 100 U.S. Furniture Stores” by Furniture/Today for each year since 2000.
Founded
1983
Company size
501-1,000 employees
Industry
Retail
Org type
Privately Held
Headquarters
Norton, MA
Bernie & Phyl’s Furniture is a privately owned furniture retailer based in Norton, Massachusetts. Started by the Rubin family in 1983, our family run business has grown from a small storefront into one of the most successful furniture retailers in New England with seven stores in: Braintree, MA; Hyannis, MA; Nashua, NH; Raynham, MA; Saugus, MA; Warwick, RI; and Westboro, MA. Bernie & Phyl’s has been listed as one of the “Top 100 U.S. Furniture Stores” by Furniture/Today for each year since 2000.
Founded
1983
Company size
501-1,000 employees
Industry
Retail
Org type
Privately Held
Headquarters
Norton, MA
