Customer Experience Consultant (Remote)
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Travel With Lani
Charleston, SC, US
Summary
The consultant will research, create, and coordinate customized travel itineraries for clients while managing bookings for flights, hotels, and tours. They are also responsible for maintaining client satisfaction by providing support before, during, and after travel arrangements.
Job Description
We are seeking outgoing individuals for our Customer Experience Consultant (Remote) positions.
As an Customer Experience Consultant (Remote), you will work from home coordinating vacation and corporate travel arrangements for clients nationwide and internationally.
This opportunity is ideal for individuals who enjoy helping others plan meaningful experiences and are interested in building something flexible around their schedule.
ROLES & RESPONSIBILITIES:
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Research, create, and coordinate customized itineraries for clients
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Review client preferences and budgets to design tailored travel plans
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Arrange travel needs including airlines, hotels, car rentals, cruises, tours, and events
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Communicate with clients before and after travel to ensure satisfaction
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Assist with issues that may arise before, during, or after travel
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Complete ongoing training and certifications within the industry
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Attend webinars and supplier trainings to stay current on destinations and products
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Remain informed on changes within the travel and tourism industry
POSITION REQUIREMENTS:
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Strong communication skills
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Reliable internet access and a computer (recommended) or smartphone
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Hospitality, customer service, or sales experience is helpful but not required
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Personal travel experience is a plus
BENEFITS:
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Full training provided
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Flexible schedule (full-time or part-time options)
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Work from home
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Access to travel industry discounts
At Travel With Lani, we specialize in creating unforgettable travel experiences and empowering the next generation of travel agents to succeed.
As a full-service travel agency, we handle every detail of our clients' journeys, from researching and planning to curating and booking customized trips that suit their unique needs. Whether it's a dream vacation to a tropical paradise, an all-inclusive resort getaway, or an exciting group adventure, we ensure every trip is carefully crafted with the best deals, personalized itineraries, and travel protection for peace of mind.
Our travel services include:
Destination Research: Providing expert insights on locations, accommodations, and activities.
Trip Planning & Curation: Designing tailored travel experiences to match clients' interests and budgets.
Booking Services: Arranging flights, accommodations, cruises, tours, and more, while ensuring a seamless experience.
Travel Protection: Offering travel insurance to safeguard against the unexpected.
Beyond helping travelers explore the world, we are passionate about giving back to the travel community. We coach and mentor aspiring travel agents, guiding them through the process of launching their own successful travel businesses. From initial training to ongoing support, we provide the tools and knowledge to help new agents thrive in this exciting industry.
At Travel With Lani, our mission is twofold: to deliver exceptional, personalized travel experiences for our clients and to support new agents as they embark on their own journey to success. Whether you're looking to book the trip of a lifetime or start your own career in travel, we’re here to help every step of the way.
Let us take care of your travel needs, or help you build a fulfilling career as a travel agent. Let's make your travel dreams a reality!
Company size
11-50 employees
Industry
Travel Arrangements
Org type
Self-Employed
At Travel With Lani, we specialize in creating unforgettable travel experiences and empowering the next generation of travel agents to succeed.
As a full-service travel agency, we handle every detail of our clients' journeys, from researching and planning to curating and booking customized trips that suit their unique needs. Whether it's a dream vacation to a tropical paradise, an all-inclusive resort getaway, or an exciting group adventure, we ensure every trip is carefully crafted with the best deals, personalized itineraries, and travel protection for peace of mind.
Our travel services include:
Destination Research: Providing expert insights on locations, accommodations, and activities.
Trip Planning & Curation: Designing tailored travel experiences to match clients' interests and budgets.
Booking Services: Arranging flights, accommodations, cruises, tours, and more, while ensuring a seamless experience.
Travel Protection: Offering travel insurance to safeguard against the unexpected.
Beyond helping travelers explore the world, we are passionate about giving back to the travel community. We coach and mentor aspiring travel agents, guiding them through the process of launching their own successful travel businesses. From initial training to ongoing support, we provide the tools and knowledge to help new agents thrive in this exciting industry.
At Travel With Lani, our mission is twofold: to deliver exceptional, personalized travel experiences for our clients and to support new agents as they embark on their own journey to success. Whether you're looking to book the trip of a lifetime or start your own career in travel, we’re here to help every step of the way.
Let us take care of your travel needs, or help you build a fulfilling career as a travel agent. Let's make your travel dreams a reality!
Company size
11-50 employees
Industry
Travel Arrangements
Org type
Self-Employed
