Customer Assistance Representative III/Custodial - Temporary

Job Posting Title

Customer Assistance Representative III/Custodial - Temporary

Agency

340 OKLAHOMA STATE DEPARTMENT OF HEALTH

Supervisory Organization

340 District 10

Job Posting End Date

Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Part time

Job Type

Temporary

Compensation

Why you’ll love it here!

RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!!

Job Description

Location: Norman - The Well – 210 James Garner Ave.

Salary: up to $19.71 hourly, based on education and experience

Full Time /Part Time: Part Time

Work Schedule: Monday – Friday

Primary Hours: 4:30pm – 8:30pm

Position Description:

This position will independently perform technical clerical duties and provide administrative support to staff at The Cleveland County Wellness Square. Under supervision of Program Manager II, this position will be stationed at The Well’s reception desk, directing visitors and instructors to their scheduled classes, answering visitors’ general questions about The Well and helping with event setup and tearing down. This will also include the upkeep of The Well building and kitchen cleaning.

Position Responsibilities/Essential Functions:

The functions within this job may include the following:

• Welcomes visitors and display a courteous and professional customer service experience.
• Answer general questions and can speak intelligently about The Well’s programs and operations.
• Answers the phone, takes messages, and disseminates information; opens, sorts, distributes, collects, and delivers mail.
• Maintains an inventory of equipment and supplies used in the office and coordinates deliveries.
• Assists facility manager in scheduling trades to maintain The Well’s buildings.
• Sweeps, dusts, mops, scrubs, washes, vacuums, waxes, and polishes building floors, walls, woodwork, windows, furniture, equipment, and hardware.
• Cleans kitchen after event and/or class use.
• Collects and disposes of trash and garbage; moves equipment and furniture such as tables and chairs.
• This is the specialist level where employees will independently perform the most complex and technical duties, such as preparing presentations through manipulation of data, or preparing documents for audits or special reports.  Some responsibility may be assigned for the functional supervision of other employees on a limited basis.
• Being present in the office is an essential function of this job
• Other duties as assigned

Other Duties

• Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
• Works effectively in team environment, participating and assisting their peers.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Minimum Qualifications:

Education and Experience requirements at this level consist of a high school diploma and one year of customer service experience.

Application Requirements:

• If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application.

• All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship.

Valued Knowledge, Skills and Abilities

Required at this level includes knowledge of office methods and procedures, and of grammar, punctuation, spelling, and basic mathematics.  Skill is required to operate office machines including computers/PCs.  Ability is required to follow oral and written instructions and to establish and maintain effective working relationships with others.  Plus, knowledge of preparing and interpreting charts and graphs; of basic bookkeeping procedures; of mathematics; of inventory techniques; of telephone procedures; and of standard business communications.  Ability is required to establish and maintain filing systems and to prepare documents.  Plus, knowledge of current office technologies; and ability to prepare documents, reports, and files for dissemination to external sources.

Physical Demands and Work Environment:

Work is typically performed in an office setting with climate-controlled settings and exposure to moderate noise levels. While performing the duties of the job, employees are required to talk, stand, walk, and reach with hands and arms, and use hands to handle, control, feel objects or tools.  Occasionally lifting/carrying 50 pounds, 20 pounds frequently, able to push and pull a maximum force of 40 pounds and able to lift and hold overhead up to 40 pounds. Employees must be willing to complete all job-related travel associated with this position. Being present at the office is an essential function of the job.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.

If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information:

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