CST Front Desk Assistant (Federal Work Study/Student Worker)

Primary Function

The Front Desk Assistant serves as the first point of contact for students, staff, and guests. This role provides exceptional customer service, manages front desk operations, answers incoming calls, and supports departmental staff with administrative tasks and special projects.

Essential Duties and Responsibilities

Administrative Support

• Greet and assist visitors in person and by phone in a professional and courteous manner
• Distribute incoming mail daily
• Notify students of class changes
• Assist with organizing and maintaining book inventory
• Prepare outgoing mailings as requested
• Perform general clerical duties such as copying, labeling, and filing documents
• Support graduation ceremonies by using Namecoach to review, confirm, and assist with correct pronunciation of student names.

Campus Support

• Run errands and complete tasks around campus as needed
• Coordinate and deliver science lab supplies and orders to the Science Department in a timely and organized manner.

Other Duties

• Assist with special projects and other tasks as assigned

Marginal Duties

• Perform additional responsibilities as requested by supervisor

Qualifications and Skills

• High school diploma or equivalent required
• Minimum of one (1) year of office experience and/or customer service preferred
• Basic computer proficiency, including Microsoft Office (Word, Excel, Outlook, and PowerPoint)
• Strong organizational and communication skills
• Ability to maintain confidentiality of sensitive information
• Self-motivated with the ability to work independently and collaboratively

Working Conditions

• Work is typically performed in an office or educational environment
• Occasional bending, reaching, and light lifting may be required

NOTE: The statements above are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

The Higher Education Opportunity Act requires institutions participating in federally funded financial aid programs to make information about the institution available to the public, current and prospective students, and current and prospective employees. The Bellevue University Consumer Information webpage, found at www.bellevue.edu/student-support/consumer-information/consumer-information, provides readily accessible information to help consumers make informed decisions about post-secondary education. Bellevue University’s Annual Security and Fire Safety Report (ASR), found at www.bellevue.edu/student-support/consumer-information/pdfs/annual-safety-report.pdf, provides information about campus crime statistics and institutional security policies and procedures as well as information about student housing fire statistics and fire safety policies. You can obtain a paper copy of these reports from the Bellevue Dean of Students office by calling 402-557-7028. In addition to this, Bellevue University is an Equal Opportunity Employer.