Cruise & Vacation Specialist
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Live the Dash Travel
San Diego, CA, US
Summary
The specialist will consult with clients to plan and book customized cruise and vacation packages. They are also responsible for managing reservations and providing ongoing customer support throughout the travel experience.
Job Description
We are seeking a knowledgeable and customer-focused Cruise & Vacation Specialist to join our remote travel team. In this role, you will help clients plan, book, and enjoy unforgettable cruise vacations and leisure travel experiences. If you have a passion for cruises, travel expertise, and love delivering exceptional service from anywhere, this position offers a rewarding opportunity to grow your career remotely.
Key Responsibilities:
Client Consultation: Engage with clients via phone, email, or video to understand their cruise and vacation preferences, budgets, and special needs.
Tailored Itinerary Planning: Create customized cruise and vacation packages that include stateroom selection, shore excursions, transfers, and pre/post-cruise accommodations.
Booking Management: Handle all cruise and travel reservations using supplier platforms and booking systems.
Customer Support: Provide ongoing support before, during, and after travel, addressing questions, changes, and any travel-related issues.
Promote Upgrades & Add-Ons: Recommend cabin upgrades, travel insurance, dining packages, and excursions to enhance client experiences and increase revenue.
Stay Current: Keep informed about cruise lines’ policies, promotions, new itineraries, and travel advisories.
Recordkeeping: Maintain accurate client records, payments, and booking confirmations.
Relationship Building: Develop lasting client relationships to encourage repeat bookings and referrals.
Qualifications:
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Experience or strong interest in cruises and leisure travel is preferred.
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Excellent communication and customer service skills.
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Detail-oriented with strong organizational abilities.
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Comfortable working independently in a remote setting.
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Proficient with travel booking systems or eager to learn.
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Passion for travel and delivering memorable client experiences.
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Bilingual skills are a plus but not required.
Perks & Benefits:
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100% remote position with flexible scheduling.
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Access to exclusive cruise discounts and industry perks.
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Comprehensive training and ongoing support.
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Collaborative team environment focused on growth.
Live the Dash Travel is a home-based travel agency based in Rhode Island. We assist clients in creating their most memorable vacations of a lifetime. We offer a wide range of travel services, including but not limited to flights, cruises, destination wedding venue bookings, and accommodation at all-inclusive resorts worldwide.
Being able to travel, even if it is only a few miles down the road to the local hotel with a pool, can be an amazing way to make memories and just get away. Regardless of where your dreams of traveling take you, I am here to help you get there Because You Can and deserve to enjoy life.
Company size
2-10 employees
Industry
Leisure, Travel & Tourism
Org type
Self-Employed
Headquarters
Woonsocket, Rhode Island
Live the Dash Travel is a home-based travel agency based in Rhode Island. We assist clients in creating their most memorable vacations of a lifetime. We offer a wide range of travel services, including but not limited to flights, cruises, destination wedding venue bookings, and accommodation at all-inclusive resorts worldwide.
Being able to travel, even if it is only a few miles down the road to the local hotel with a pool, can be an amazing way to make memories and just get away. Regardless of where your dreams of traveling take you, I am here to help you get there Because You Can and deserve to enjoy life.
Company size
2-10 employees
Industry
Leisure, Travel & Tourism
Org type
Self-Employed
Headquarters
Woonsocket, Rhode Island
