CRM Business Solution Architect
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Vishay Intertechnology, Inc.
Nice
Summary
The CRM Business Solution Architect designs and oversees scalable technology solutions that align with business strategy and operational needs. This role acts as a bridge between business stakeholders and technical teams to ensure secure, efficient, and future-ready CRM systems.
Job Description
We are seeking great talent to help us build The DNA of tech.®
Vishay manufactures one of the world's largest portfolios of discrete semiconductors and passive electronic components that are essential to innovative designs in the automotive, industrial, computing, consumer, telecommunications, military, aerospace, and medical markets. We help the world's most in-demand technologies come to life. Every day our products touch your life and the lives of people across the world, though you likely do not know it. Come join us and help us build The DNA of tech.™
Vishay Intertechnology, Inc. is a Fortune 1,000 Company listed on the NYSE (VSH). Learn more at www.Vishay.com.
Do you want to help us build the DNA of tech.? Vishay is currently seeking applicants for a CRM Business Solution Architect.
Job Location: Remote (worldwide)
What you will be doing:
The CRM Business Solution Architect is responsible for designing, integrating, and overseeing scalable technology solutions that align with business strategy and operational needs. This role serves as a strategic bridge between business stakeholders and technical teams, ensuring that CRM systems are secure, efficient, cost-effective, and future-ready.
The CRM Business Solution Architect leads solution design across applications, infrastructure, data, and integrations while ensuring alignment with enterprise architecture standards, cybersecurity requirements, and organizational goals.
Key Responsibilities
Solution Design & Architecture
- Design end-to-end technology solutions that meet business requirements, performance standards, and scalability needs
- Develop solution architecture diagrams, technical specifications, and implementation roadmaps
- Evaluate and recommend platforms, tools, and technologies aligned with enterprise architecture principles
Business Partnership
- Partner closely with business leaders, product owners, and functional teams to understand requirements and translate them into technical solutions
- Serve as a trusted advisor to stakeholders, balancing business priorities with technical feasibility, effort and risk
- Support digital transformation initiatives and continuous improvement efforts
Technical Leadership
- Provide architectural guidance and oversight to development, infrastructure, and vendor teams
- Guiding developers and admins on when to use Flow vs. Apex vs. LWC.
- Managing API limits and choosing the right integration pattern (Real-time, Batch, or Event-driven)
- Ensure solutions adhere to security, data privacy, and compliance standards
- Review and approve technical designs, integrations, and system changes
Integration & Systems Alignment
- Architect integrations between enterprise systems (ERP SAP, HRIS, CRM, cloud platforms, CPQ)
- Ensure consistency and interoperability across platforms and environments
- Support cloud, hybrid, and on-prem solutions as required
Governance & Standards
- Define and maintain architecture standards, best practices, and documentation
- Participate in architecture review boards and change management processes
- Documenting the "Why" behind architectural decisions to ensure future maintainability
- Identify technical debt and recommend remediation strategies
Vendor & Project Support
- Evaluate third-party vendors and solution providers (AppExchange)
- Support RFPs, vendor selection, and contract reviews from a technical perspective
- Partner with project managers and project owners to ensure solutions are delivered on time and within scope
What you will bring along:
Education
- Bachelor’s degree in computer science, Information Systems, Engineering, or related field (Master’s preferred).
- Salesforce Certified Application Architect or System Architect
Experience
- 7+ years of progressive IT experience with at least 3–5 years in a Solutions Architect or equivalent role
- Deep expertise with Sales Cloud
- Experience designing enterprise-level solutions across applications, infrastructure, data, and integrations
- Proven experience working in complex, cross-functional environments
Technical Skills
- Strong knowledge of AgentForce, Mulesoft and Sales Cloud environment
Cloud platforms (AWS, Azure, or GCP) - Application architecture and system integrations
What can we offer you for your talent:
Vishay offers a comprehensive suite of benefit programs including health care coverage, financial support programs and other resources designed to help you achieve your personal and professional goals. With us, you'll experience unique career paths, an open and collaborative culture, a stable business that will be there for you, and opportunities to work globally and locally.
Do you have the skills we need? Are you ready to power your career as you power the world? If so, apply today.
Vishay manufactures one of the world’s largest portfolios of discrete semiconductors and passive electronic components that are essential to innovative designs in the automotive, industrial, computing, consumer, telecommunications, military, aerospace, and medical markets. Serving customers worldwide, Vishay is The DNA of tech™ Vishay Intertechnology, Inc. is a Fortune 1,000 Company listed on the NYSE (VSH). More on Vishay at www.Vishay.com.
Vishay offers a comprehensive suite of benefit programs including health care coverage, financial support programs and other resources designed to help you achieve your personal and professional goals. With us, you'll experience unique career paths, an open and collaborative culture, a stable business that will be there for you, and opportunities to work globally and locally. Do you have the skills we need? Are you ready to power your career as you power the world? If so, apply today.
It is the policy of Vishay to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
As an equal opportunity employer, Vishay is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact [email protected] assistance.
Equal Opportunity Employer
Company size
10,001+ employees
Industry
Appliances, Electrical, and Electronics Manufacturing
Org type
Public Company
Headquarters
Malvern, Pennsylvania
Vishay manufactures one of the world’s largest portfolios of discrete semiconductors and passive electronic components that are essential to innovative designs in the automotive, industrial, computing, consumer, telecommunications, military, aerospace, and medical markets. Serving customers worldwide, Vishay is The DNA of tech™ Vishay Intertechnology, Inc. is a Fortune 1,000 Company listed on the NYSE (VSH). More on Vishay at www.Vishay.com.
Vishay offers a comprehensive suite of benefit programs including health care coverage, financial support programs and other resources designed to help you achieve your personal and professional goals. With us, you'll experience unique career paths, an open and collaborative culture, a stable business that will be there for you, and opportunities to work globally and locally. Do you have the skills we need? Are you ready to power your career as you power the world? If so, apply today.
It is the policy of Vishay to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
As an equal opportunity employer, Vishay is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact [email protected] assistance.
Equal Opportunity Employer
Company size
10,001+ employees
Industry
Appliances, Electrical, and Electronics Manufacturing
Org type
Public Company
Headquarters
Malvern, Pennsylvania