Crisis Intervention Specialist II
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Keystone Health
Chambersburg, PA, US
Summary
The Crisis Intervention Specialist II provides immediate mental health and substance use crisis support through hotline services, in-person assessments, and hospital interventions. They coordinate care with community agencies and law enforcement while maintaining accurate documentation of all interventions.
Job Description
At Keystone Health, we aspire for you to feel empowered and fulfilled as you work towards our shared mission of delivering heartfelt care. Earn a living where your heart truly belongs.
Keystone Health Crisis
Crisis Intervention Specialist II
Part-Time (30 hours weekly) - evenings and weekends, plus on- call shifts.
Keystone Health Crisis is seeking a compassionate and experienced Crisis Intervention Specialist II to join our team. This position plays a critical role in providing immediate support and intervention services to individuals experiencing mental health and/or substance use crises throughout Franklin and Fulton Counties.
The Keystone Health Crisis Intervention Program provides mental health and drug and alcohol crisis services through a 24-hour hotline, in-person assessments at the Crisis office, and face-to-face intervention in local hospital emergency departments. The Crisis Intervention Specialist II works collaboratively with individuals, families, healthcare providers, and community agencies to assess needs, provide crisis intervention, and connect individuals with appropriate resources and services.
Key Responsibilities
- Conduct crisis assessments and interventions for individuals experiencing mental health and/or substance use emergencies
- Provide support and counseling through hotline and face-to-face services
- Assist individuals and families in accessing community resources and treatment services
- Coordinate care with hospitals, emergency departments, law enforcement, and community providers
- Complete timely and accurate documentation of assessments, interventions, and referrals
- Maintain professional and ethical standards while ensuring high-quality client care
- Participate in crisis response activities and assist with program operations as needed
Qualifications
Candidates must meet one of the following qualification requirements:
- Master's degree in Social Work, Psychology, Rehabilitation, Activity Therapies, Counseling, Education, or a related field and three (3) years of direct mental health care experience; OR
- Bachelor's degree in Sociology, Social Work, Psychology, Gerontology, Anthropology, Political Science, History, Criminal Justice, Theology, Counseling, Education, or a related field, or be a Registered Nurse, and five (5) years of direct mental health care experience, including two (2) years of supervisory experience; OR
- Bachelor's degree in Nursing and three (3) years of direct mental health care experience; OR
- Current Registered Nurse license with certification in Psychology or Psychiatry.
Required Certifications
- Current CPR certification required.
Preferred Skills and Attributes
- Strong assessment, crisis intervention, and communication skills
- Ability to remain calm and effective in high-pressure situations
- Knowledge of community mental health and substance use resources
- Excellent documentation and organizational skills
- Commitment to providing compassionate, person-centered care
- Ability to work collaboratively as part of a multidisciplinary team
Join Keystone Health Crisis and make a meaningful difference by helping individuals and families navigate mental health and substance use crises while connecting them to the support and services they need.
Keystone Health is an Equal Opportunity Employer
Keystone Health is a public, non-profit organization employing more than 600 caring and compassionate physicians, nurses and staff members who provide quality health care to individuals and families with and without health insurance.
Co-founded in 1986 by Joanne Cochran, president/CEO, Keystone Health operates as a network of primary care sites – Keystone Family Medicine, Keystone Behavioral Health, Keystone Internal Medicine, Keystone Dental Care, Keystone Women’s Care, Keystone Pediatrics, and Keystone Urgent Care – as well as a pharmacy in Chambersburg, PA. Keystone Health also offers primary care services to migrant and seasonal farm-workers at locations across the Commonwealth of Pennsylvania.
Keystone Health is staffed by a diverse team of primary care providers serving the greater Franklin County Pennsylvania region. We're hiring - visit www.keystonehealth.org/employment.
Our practices and programs include Keystone Family Medicine, Keystone Behavioral Health, Keystone Dental Care, Keystone Pediatric Dental, Keystone Women's Care, Keystone Pediatrics, Keystone Pediatric Development Center, Keystone Internal Medicine, Keystone Pharmacy, Keystone Urgent Care, Keystone Community Health Services, Keystone Chiropractic, and Keystone Foot & Ankle.
Founded
1986
Company size
501-1,000 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Chambersburg, PA
Keystone Health is a public, non-profit organization employing more than 600 caring and compassionate physicians, nurses and staff members who provide quality health care to individuals and families with and without health insurance.
Co-founded in 1986 by Joanne Cochran, president/CEO, Keystone Health operates as a network of primary care sites – Keystone Family Medicine, Keystone Behavioral Health, Keystone Internal Medicine, Keystone Dental Care, Keystone Women’s Care, Keystone Pediatrics, and Keystone Urgent Care – as well as a pharmacy in Chambersburg, PA. Keystone Health also offers primary care services to migrant and seasonal farm-workers at locations across the Commonwealth of Pennsylvania.
Keystone Health is staffed by a diverse team of primary care providers serving the greater Franklin County Pennsylvania region. We're hiring - visit www.keystonehealth.org/employment.
Our practices and programs include Keystone Family Medicine, Keystone Behavioral Health, Keystone Dental Care, Keystone Pediatric Dental, Keystone Women's Care, Keystone Pediatrics, Keystone Pediatric Development Center, Keystone Internal Medicine, Keystone Pharmacy, Keystone Urgent Care, Keystone Community Health Services, Keystone Chiropractic, and Keystone Foot & Ankle.
Founded
1986
Company size
501-1,000 employees
Industry
Hospitals and Health Care
Org type
Nonprofit
Headquarters
Chambersburg, PA
