Crew Member
Boost your chances before you apply.
SERVE Hospitality Group
MI
Summary
Prepare food and smoothie items according to recipes while providing fast and friendly service to guests. Maintain store cleanliness, follow food safety guidelines, and accurately process payments using the POS system.
Job Description
About the Role
We’re looking for upbeat, friendly, and reliable Crew Members who love creating great guest experiences in a fast‑paced, positive environment. Whether this is your first job or your next step, you’ll join a team that values growth, flexibility, and good vibes.
Why Join Us?
- Competitive hourly pay of $12 - 14 per hour plus tips! Compensation is based on availability and experience*
- Work-life balance with flexible scheduling and consistent closing times (9 pm)
- Clean, healthy environment – no fryers, no grease, just fresh ingredients
- Career growth opportunities with clear internal promotion pathways
- Fun, fast-paced atmosphere with room for creativity
- Employee perks with paid training, team rewards, and exclusive discounts
- SERVE benefits package including medical, dental and vision insurance, plus a 401(k) with 4% company match (eligibility based on tenure, age, and hours requirements)
Key Responsibilities:
- Prepare food and smoothie items following established recipes
- Provide fast, friendly, and accurate service to every guest
- Ensure correct portioning and proper temperature standards
- Share knowledge of ingredients, menu items, and pricing with guests
- Use the POS system accurately and assist guests with payments.
- Maintain store cleanliness and follow food safety guidelines.
- Support opening, closing, and shift transition procedures.
- Communicate guest concerns or issues promptly to management.
- Contribute to a positive, team‑oriented environment.
Our Ideal Candidate:
- Motivated team players with high energy and positive attitudes
- Strong communicators who enjoy engaging with guests and coworkers
- Customer‑service minded individuals who take pride in delivering a great experience
- Adaptable learners who thrive in fast‑moving environments
- Reliable and punctual team members with dependable work habits
- Comfortable being active, including standing and walking throughout shifts
- Flexible with scheduling, including evenings and weekends
- Legally authorized to work under State and Federal Guidelines, and minimum age 14 (may require work permit depending on state regulations)
- No experience needed — we provide full training!
Join Our Team
Apply today and start your adventure with SERVE Hospitality Group. Let’s blend up some brilliance together!
SERVE Hospitality Group is an Equal Opportunity Employer.
About Us
SERVE Hospitality Group began operations in December 2015, opening our first Tropical Smoothie Café in June 2016. In July 2019, SERVE Hospitality Group was officially established following a significant investment in resources to support regional expansion. Today, we are proud to be one of the largest and highest-performing Tropical Smoothie Café franchisees in the Midwest.
In 2024, we expanded our portfolio by adding 7 Brew Coffee, an energetic and fun brand we’re thrilled to introduce to Michigan.
Our Purpose
At SERVE Hospitality Group, we are driven by our purpose: to raise the bar and inspire others to do the same.
Our Mission
We aim to be the best franchise operator by striving to inspire better, try harder, have fun, and create family-friendly environments. We invest in passionate people who embrace our core values and empower them with the knowledge and resources they need to succeed.
This focus on our team and values is the foundation of our recipe for sustainable growth, exceptional hospitality, and operational excellence.
To learn more about SERVE Hospitality Group and explore career opportunities, visit our website.
Founded
2015
Company size
201-500 employees
Industry
Restaurants
Org type
Privately Held
Headquarters
Novi, Michigan
About Us
SERVE Hospitality Group began operations in December 2015, opening our first Tropical Smoothie Café in June 2016. In July 2019, SERVE Hospitality Group was officially established following a significant investment in resources to support regional expansion. Today, we are proud to be one of the largest and highest-performing Tropical Smoothie Café franchisees in the Midwest.
In 2024, we expanded our portfolio by adding 7 Brew Coffee, an energetic and fun brand we’re thrilled to introduce to Michigan.
Our Purpose
At SERVE Hospitality Group, we are driven by our purpose: to raise the bar and inspire others to do the same.
Our Mission
We aim to be the best franchise operator by striving to inspire better, try harder, have fun, and create family-friendly environments. We invest in passionate people who embrace our core values and empower them with the knowledge and resources they need to succeed.
This focus on our team and values is the foundation of our recipe for sustainable growth, exceptional hospitality, and operational excellence.
To learn more about SERVE Hospitality Group and explore career opportunities, visit our website.
Founded
2015
Company size
201-500 employees
Industry
Restaurants
Org type
Privately Held
Headquarters
Novi, Michigan