Crew Member
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Smitty's Slices - Marco's Pizza
Memphis, TN, US
Summary
Crew members are responsible for providing excellent customer service, taking orders, and handling transactions at the register. They also prepare pizzas according to quality standards while maintaining a clean and safe workstation.
Job Description
At Marco’s Pizza, our Crew Members are the key ingredient to our success! As a Crew Member, you’ll play a vital role in delivering delicious pizzas and creating exceptional experiences for every guest who walks through our doors. We're looking for a positive and responsible person to join our team and contribute to our fun, fast-paced environment.
Primary Responsibilities:
- Customer Service: Greet and welcome customers warmly, creating a friendly and inviting atmosphere from the moment they walk in.
- Order Taking: Accurately take orders and assist customers with menu selections, providing knowledgeable recommendations when needed.
- Cash Register Operation: Handle transactions swiftly and accurately using the cash register.
- Pizza Preparation: Prepare pizzas with precision, ensuring recipes are followed and each pie meets quality standards.
- Dough and Topping Handling: Prepare pizza dough and expertly handle a variety of toppings including vegetables and meats.
- Special Requests: Ensure special customer requests are handled with care and attention to detail.
- Sanitation: Maintain a clean and sanitary workstation at all times, adhering to health and safety standards.
- Food Handling: Demonstrate safe food handling practices during food storage, preparation, and cleanup.
- Shift Duties: Fulfill shift responsibilities, including deployment, cleaning, and preparation for the next shift.
Job Requirements:
- Age Requirement: Must be at least 16 years old.
- Weekend Availability: Must be available to work on weekends.
- Evening Availability: Must be available to work until 10:00 PM on weekdays and until 11:00 PM on weekends.
- Physical Demands: Must be able to stand for extended periods and perform physically demanding tasks.
- Dependability: Must be reliable, prompt, and punctual in attending shifts.
- Experience: Restaurant experience is a plus, but not required.
What Makes You a Great Fit:
- Positive Attitude: A friendly, approachable individual who genuinely cares about creating memorable experiences for our guests.
- Accountability: Takes pride in your work and holds yourself accountable for your actions and responsibilities.
- Team Player: A collaborative and communicative team member who values constructive feedback and works well with others.
- Passion for Service: Eager to deliver outstanding guest experiences by consistently going the extra mile.
- Respectful: Treats all team members and customers with the utmost respect, courtesy, and professionalism.
- Reliability: A dependable individual who consistently brings their best effort to the team and takes initiative when needed.
- Cultural Fit: Enthusiastic about embracing and promoting Marco’s Cultural Beliefs in every interaction.
Available Benefits:
- Flexible Hours: Full-time and part-time positions available with scheduling flexibility.
- Comprehensive Health Coverage: Health, Vision, Dental, and Life insurance for employees working over 32 hours per week.
- Retirement Savings: 401(k) plan with company match to help secure your financial future.
- Tips: Tip-outs in addition to your base pay, boosting your earning potential.
- Career Growth: Opportunities for advancement within the company.
- Employee Discount: Enjoy discounts on our delicious pizzas.
- Referral Program: Receive rewards for referring new team members.
- Celebrations: Recognition of service anniversaries and birthdays to make you feel appreciated.
Pay Range: Includes base pay + estimated tips.
Join our team and be part of a dynamic work environment where you can grow, make an impact, and help create exceptional experiences for every guest!
