Crew Member
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Krystal Restaurants
Chattanooga, TN, US
Summary
The Crew Member is responsible for preparing quality food products according to company procedures while maintaining a clean and safe environment. They must also provide excellent customer service by interacting positively with guests and following all security and cash handling protocols.
Job Description
Job Summary:
The Crew Member demonstrates Krystal’s Core Values in preparation of quality food in a clean, safe and efficient manner so that guests will have an enjoyable experience.
Essential Duties and Responsibilities:
- Maintains highest possible level of Product Quality:
- Prepares food products according to approved Krystal procedures
- Adheres to approved Krystal holding times and temperatures
- Packs all food products in approved Krystal containers, lids, and bags
- Maintains highest level of “WOW” Hospitality
- Dressed in proper and complete uniform
- Great eye contact with the customer- always focusing on them
- Great smile on their face and in their voice
- Follows all approved Krystal cash handling and security procedures.
- Works well with teammates and accepts coaching from management team.
- Communicates with customers, teammates and managers in a positive manner.
- Maintains highest possible level of Cleanliness:
- Keeps food preparation area, equipment and utensils clean and sanitary.
- Meets Krystal specifications for sanitary food handling procedures
- Keeps lobby, front counter, drive-thru, kitchen, storage areas and restrooms neat and clean throughout the day.
- Keeps parking lot and building exterior clean and free of litter.
The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
Education/ Experience/Job Requirements:
- Must be at least 16 years of age.
- Must be able to perform the essential functions of the position
Knowledge/Skills/Abilities:
- Team Player- Works well with other team members to achieve goals.
- Customer Focused- Recognizes the customer as the primary focus and acts accordingly; sets a high standard for exceeding customer expectations.
- Accountability/Dependability- Takes personal responsibility for the quality and timeliness of work and achieves results.
- Effective Communication- Uses effective and appropriate methods of interacting with others.
It was on October 24, 1932, when the nation’s first Krystal restaurant opened its doors on the corner of Seventh and Cherry Streets in downtown Chattanooga, Tennessee amid the harsh financial times of the Great Depression. Its founders, Rody Davenport Jr. and J. Glenn Sherrill, believed that despite the severe economic upheaval of the times, people would patronize a restaurant that was kept spotlessly clean, provided courteous service and offered a good meal at the lowest possible price. Proving this theory true, the restaurant’s first customer, French Jenkins, ordered six Krystals and a cup of coffee, all for the bargain price of 35 cents.
Krystal is also keeping an eye to the future as the company invests in new restaurant designs, develops new, unique menu items and expands into new markets across the South – upholding its legacy as a Southern icon by offering that one-of-a-kind taste and the personal connection you can’t find anywhere else.
Founded
1932
Company size
5,001-10,000 employees
Industry
Restaurants
Org type
Privately Held
Headquarters
Dunwoody, Georgia
It was on October 24, 1932, when the nation’s first Krystal restaurant opened its doors on the corner of Seventh and Cherry Streets in downtown Chattanooga, Tennessee amid the harsh financial times of the Great Depression. Its founders, Rody Davenport Jr. and J. Glenn Sherrill, believed that despite the severe economic upheaval of the times, people would patronize a restaurant that was kept spotlessly clean, provided courteous service and offered a good meal at the lowest possible price. Proving this theory true, the restaurant’s first customer, French Jenkins, ordered six Krystals and a cup of coffee, all for the bargain price of 35 cents.
Krystal is also keeping an eye to the future as the company invests in new restaurant designs, develops new, unique menu items and expands into new markets across the South – upholding its legacy as a Southern icon by offering that one-of-a-kind taste and the personal connection you can’t find anywhere else.
Founded
1932
Company size
5,001-10,000 employees
Industry
Restaurants
Org type
Privately Held
Headquarters
Dunwoody, Georgia
