Coverage Staff

Description

Do you want to make a difference in the lives of families facing homelessness? Do you thrive in roles where strategy, relationships, and execution come together to drive lasting impact? Are you searching for not just a job, but a calling? Door of Hope, a Christian nonprofit serving families facing homelessness, is seeking Coverage Staff.

Coverage Staff provide coverage at Door of Hope’s transitional housing locations on an on-call, as-needed basis. Coverage Staff assist in keeping families accountable to uphold the Resident Policy Manual and to continue progressing toward their goals. 

Hours 

• On-call, as-needed basis 
• Door of Hope communicates available shifts, including location and hours; Coverage Staff choose which shifts to work 
• Some shifts may be overnight 

Responsibilities 

• Connect with families when possible during shift, offering support and encouragement 
• Maintain healthy boundaries with parents and children 
• Keep families on schedule during shift, maintaining order in facility 
• Ensure safety of facility, strictly adhering to protocols in place to keep families safe 
• Maintain organization, cleanliness, and safety of site, especially focusing on common areas 
• Respond to and assist in resolving any issues, complaints, or conflicts that arise during shift 
• Report facilities needs/repairs immediately 
• Answer calls and front door (donors, volunteers, etc.) 
• Provide a work site report at the end of each shift 
• Perform any other task necessary to support the mission of Door of Hope 

Requirements

 Qualifications 

• Must demonstrate maturity, sound judgment, good communication skills 
• Ability to supervise and hold others accountable in a communal living setting 

Compensation 

Compensation: $18.57/hr. 

Character (Do you embody Door of Hope’s four core values?)  

Christ-centered, expressed through: 

• Faith: We have an active and personal relationship with Jesus Christ.? 
• Calling: Out of a sense of calling, we go above and beyond to meet our mission. 
• Character: We demonstrate the character of Christ toward colleagues and families. 

Empowering, expressed through: 

• Trust: We trust one another, believe in one another, and give each other the freedom to take risks. (Mistakes are learning opportunities.) 
• Accountability: We nurture God-given strengths through coaching and accountability. 

Holistic, expressed through: 

• Whole Person:  Our emotional, spiritual and personal well-being matter to one another. 
• Whole Organization: We are on one team with one mission. (We don’t do silos.)  

Relationship, expressed through: 

• Family: We love, celebrate, and pray with one another. 
• Reconciliation: We manage conflict, practice vulnerability, and pursue diversity with honesty and grace.