Coordinator, Home Support On-Call
Boost your chances before you apply.
Erickson Senior Living
Glen Mills, PA, US
Summary
The coordinator manages after-hours scheduling and staffing for private duty home care services to ensure resident care plans are met. They also handle inquiries, triage resident and family issues, and optimize shift coverage to minimize inefficiencies.
Job Description
Location:
Maris Grove by Erickson Senior Living
We are hiring an On-Call Coordinator in Home Support who provides after-hours scheduling and staffing for all private duty home care services. Compensation: $18.00 per hour, plus stipends.
How you will make an impact:
- Answering after-hours phone calls in a timely and courteous manner.
- Handling all inquiries /referrals promptly to determine the urgency of follow-up needed.
- Overseeing all after-hours resident schedules for private duty services to ensure they match the indicated plan of care.
- Triaging residents, families, referral sources, and employee questions and issues as appropriate.
- Maximizing schedules and reducing the amount of open shifts while minimizing overtime and scheduling inefficiencies.
What we offer:
- Competitive benefits packages including medical, dental, vision, and PTO in accordance with applicable state law.
- 401k for all employees 18 and over. Company contribution up to 3% once eligible.
- Education assistance, certification reimbursement, and student loan refinancing partnership programs are available.
- Onsite medical centers, providing wellness visits and sick care for all employees over 18 years of age.
- A "career for life" approach to professional and personal development for our greatest asset; our employees.
- Free onsite parking at all of our communities and corporate offices
- A culture of diversity and inclusion, which builds on our values, vision, and mission.
- Gated community with 24/7 security.
- Discounted meals in our restaurants.
What you will need:
- Experience in home care, healthcare, or an environment serving the senior population.
- Scheduling services experience preferred.
- High school graduate or equivalent required. Associate degree preferred.
- Strong customer service focus and critical thinking skills, including the ability to problem-solve.
- Organizational skills and attention to detail.
Maris Grove is a beautiful 87-acre continuing care retirement community in Glen Mills, Pennsylvania. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Maris Grove helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.
Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
Erickson Senior Living is the leading developer and manager of continuing care communities and home to 33,000 seniors across the United States. Each day, our 17,500+ employees strive to provide the very best in care and service to the residents who choose to call us home. With first rate amenities and programs delivered in vibrant campus settings, Erickson Senior Living is setting a new standard of senior health and well-being.
Headquartered in Catonsville, Maryland and currently operating a national network of communities, we are poised for significant expansion in the high-growth senior housing and living market, creating opportunity at every level in the organization. Our leaders know that the Erickson vision of helping people live better lives is best realized when we grow and develop our employees, honor and engage our residents, and give back to the communities where we live and work.
Website: www.ericksonseniorliving.com
Careers: www.ericksonseniorlivingcareers.com
Founded
1983
Company size
10,001+ employees
Industry
Senior Living
Org type
Privately Held
Headquarters
Catonsville, MD
Erickson Senior Living is the leading developer and manager of continuing care communities and home to 33,000 seniors across the United States. Each day, our 17,500+ employees strive to provide the very best in care and service to the residents who choose to call us home. With first rate amenities and programs delivered in vibrant campus settings, Erickson Senior Living is setting a new standard of senior health and well-being.
Headquartered in Catonsville, Maryland and currently operating a national network of communities, we are poised for significant expansion in the high-growth senior housing and living market, creating opportunity at every level in the organization. Our leaders know that the Erickson vision of helping people live better lives is best realized when we grow and develop our employees, honor and engage our residents, and give back to the communities where we live and work.
Website: www.ericksonseniorliving.com
Careers: www.ericksonseniorlivingcareers.com
Founded
1983
Company size
10,001+ employees
Industry
Senior Living
Org type
Privately Held
Headquarters
Catonsville, MD