Concierge (Receptionist)

Job Details: Job Location: Atlantic Shores Retirement Community - Virginia Beach, VA, Position Type: Part Time, Salary Range: $16.67 - $20.84Hourly, Job Category: Admin - Clerical, Join our dynamic Resident Services team! You can make a difference and provide our residents with positive assistance while making a wonderful first impression. We are searching for additional team members who appreciate a cooperative leadership style and a commitment to excellence. 

Our ideal team member brings a mindset for service, teamwork, and a strong desire to learn and perform the right actions for the situation. They have a resident centered care focus and are comfortable working with a diverse group of coworkers. A willingness to learn and make a conscious choice to be positive daily is a must.

Earn a competitive hourly rate based on years of experience.

Additional compensation includes:

Hourly employees:

1.5x Holiday Pay
1.5x Overtime Pay for every hour worked over 40 hours per week

Full-time employees:

Generous PTO beginning with a maximum of 104 hours annually
Benefits: Medical, Dental, Vision, Life, STD/LTD, Supplemental: Accident/Cancer/Critical Illness, Legal Resources, and Identity Theft
Tuition reimbursement: up to $5,250 annually for qualifying coursework

All employees:

401k with company match
Educational Partnership Discounts: South University, ECPI, Regent University, St. Leo University, and Colorado Christian University
Referral Bonus for new employee referrals that join our team
Star Employee Recognition Program including monetary awards
Employee Assistance Program (EAP)

Position Summary: The Concierge (Administrative Receptionist) works in accordance with established policies and procedures and/or specific instructions from the supervisor. This position is responsible for answering and transferring all calls in a courteous and professional manner, giving information, direction, and other appropriate assistance to residents, staff, guests, and vendors, as well as performing a variety of clerical duties. This position reports to the Director of Resident Services.

Education and/or Experience: Less than high school education; or up to one-year related experience or training; or equivalent combination of education and experience. Previous experience as Receptionist preferred, but not required. Intermediate computer skills with Microsoft software required.

Ability to act in a resident’s best interest and make responsible choices and decisions.
Ability to be a professional first impression with extraordinary people skills and a warm smile.
Ability to handle multiple priorities in a timely manner.
Excellent communication skills (both written and verbal), in person, electronically, and over the phone.
Organization and time-management skills.
Demonstrated proficiency in basic computer skills (Microsoft Office: Teams, Outlook, and Excel) and the ability to learn new applications.

Qualifications: Our vision at Atlantic Shores is "To be a neighborhood where people want to live and work." Located in Virginia Beach, we are an award-winning continuing care retirement community serving ages 55 and up. We live our mission of being a welcoming neighborhood promoting active lifestyles in a community which ensures freedom, dignity, wellness, independence and security for all residents and staff.

Our Core Values include:

Service to others
Culture of Trust/Honesty
Leadership to Grow
Loyalty

Why choose us? For a rewarding opportunity.

We are looking for people who have a heart full of compassion, people who are warm and kind. Here at Atlantic Shores, you will have the opportunity to make a wonderful difference in someone’s life every day. Employment with Atlantic Shores comes with great benefits - with the flexibility to choose the health and welfare plans to best meet your needs.