Concierge

Position: Concierge 

Opening: PRN (as needed)

Standard Shifts:

• Monday-Saturday: 8:00am - 4:30pm
• Monday-Saturday: 4:30pm - 8:00pm
• Sunday: 8:00am - 3:00pm
• Sunday: 4:30pm - 7:00pm
• Schedule is based on your availability and company need. Working one weekend shift per month is a requirement of this position. 

Pay: $16.00 - $17.00 per hour, based on experience

Location: Charlotte, NC (South Park)

What we offer: 

• Employee assistance program
• Flexible work schedule 
• On the Bus Line with discounted bus tickets
• Employee discount program
• Employee appreciation bonuses
• Free employee parking
• Rewarding hospitality-driven environment
• Optional Daily Pay – Work today, get paid today
• An exceptional work environment that is both engaging and fun!
• Employee recognition programs
• Beautiful, resort-like campus on over 60 acres

Position Summary: Responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. As the first face someone sees when visiting our community, our concierge team members must be hospitality-focused.

Primary Responsibilities:

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Director of Administrative Services with projects/assignments.

Qualifications:

• High school diploma or general education degree (GED) required
• Familiarity with Microsoft Office Suite products
• Must demonstrate excellent telephone communication skills

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement, please apply. We'd love to get to know you!

Drug-free workplace.

EEO & E-verify employer.