Hospitality Coordinator
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Arbol Residences of Santa Rosa
Nashville, TN, US
Summary
The Concierge is responsible for greeting residents, guests, and vendors while providing high-level customer service and telephone coverage. They also manage package deliveries, prepare maintenance work orders, and assist the Business Office Manager with various projects.
Job Description
When you work at Clarendale West End, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!
Clarendale West End is recruiting for a resident focused, Hospitality Coordinator. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!
Schedule: Part Time- Weekends (8am-2pm or 2pm-8pm)
Salary: $19 hourly
Benefits:
- 401k with Employer Matching
- Dental Insurance
- Health Insurance
- Vision Insurance
- Life Insurance
- Paid Time Off
- Daily Pay
Here are a few of the daily responsibilities of a Hospitality Coordinator:
- Provide ongoing telephone coverage with a high level of customer service.
- Anticipates needs of the residents.
- Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
- Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
- Prepare maintenance work orders as requested by residents and staff
- Assist the Business Office Manager with projects/assignments.
- Other assignments as needed.
Here are a few of the qualifications we need you to have:
- High school diploma required. Bachelors degree preferred.
- 1-3 years in a luxury property customer facing role
- Able to multi-task and prioritize
- Familiarity with Microsoft Office Suite products
- Tech Savvy
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Must demonstrate excellent telephone communication skills
If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!
EEO Employer
