Concierge
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Sonida Senior Living
MN
Summary
The Concierge is responsible for answering and directing telephone calls and greeting visitors to the community. They also manage incoming and outgoing mail and assist with resolving customer questions and concerns.
Job Description
Find your joy here, at The Shores of Lake Phalen, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!
The Shores of Lake Phalen, a premier retirement community in Maplewood, MN, provides quality care to residents in an Assisted Living and Memory Care community.
What we offer you:
- Flexible scheduling**
- Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.
- SafelyYou - AI video technology that detects and prevent falls
- Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care
- Sage - Improve call light response time and improvement to service and care
- Microsoft Power BI - one stop for all data needs
- Company support for educational and learning opportunities
- Paid referral programs for Team Member and Resident referrals
- Medical, dental, vision, and life/disability insurances*
- 401k retirement savings offering a discretionary match determined each year based on company performance
- Employee Assistance Program
- Dependent Care and FSA saving accounts
- PTO available day one
- Paid Training
*Benefit eligibility dependent on employment status
**Eligibility based on location
Receptionist Responsibilities include:
- Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
- Greets and directs visitors to the community
- Receives, sorts, and forwards incoming mail
- Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
- Resolving customer questions and concerns
Qualifications:
- Enjoy providing exceptional customer service and care to our senior residents
- Appreciate the value of being a dependable & responsible member of greater team
Wage: $19-23 Depending on experience
Sonida Senior Living is one of the nation’s leading operators of independent living, assisted living and memory care communities for senior adults. The Company operates 165 communities that are home to nearly 12,000 residents across 35 states providing comfortable, safe, affordable communities where residents can form friendships, enjoy new experiences and receive personalized care from dedicated team members who treat them family.
Company size
5,001-10,000 employees
Industry
Senior Living
Org type
Public Company
Headquarters
Dallas, Texas
Sonida Senior Living is one of the nation’s leading operators of independent living, assisted living and memory care communities for senior adults. The Company operates 165 communities that are home to nearly 12,000 residents across 35 states providing comfortable, safe, affordable communities where residents can form friendships, enjoy new experiences and receive personalized care from dedicated team members who treat them family.
Company size
5,001-10,000 employees
Industry
Senior Living
Org type
Public Company
Headquarters
Dallas, Texas
