Concessions Supervisor, Allianz Field

Overview

Delaware North Sportservice is hiring seasonal Concessions Supervisors to join our team at Allianz Field in Saint Paul, Minnesota. As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service. 

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Additional Details

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

Unit Description

Delaware North operates the food and retail services at Allianz Field, the state-of-the-art home of Major League Soccer’s Minnesota United. The 19,400-seat venue opened in 2019. The stadium features four clubs, 22 suites, a variety of concession outlets and a large brew pub — stretching the width of the field.
Responsibilities

• Assign duties to scheduled team members and assist with training
• Investigate and resolve complaints regarding food quality, service, or accommodations
• Assist guests, stock shelves, count inventory, and perform cashier duties when necessary
• Lead a section of stands and portables on game day and assist non-profit volunteers working locations.
• Conduct pre-game and post-game walks to ensure your section is in working order for the game and cleaned up properly end of night.
• Set and enforce expectations with volunteers and associates in your section on game day.

Qualifications

• Experience working in food service preferred
• Minimum of 2 years' of supervisory experience required
• Must be able to implement rules and direct employees
• A true desire to satisfy the needs of others in a fast-paced environment
• Must be able to work 10+ hour shifts
• Must be available nights and weekends
• Must be at least 18 years old

Physical Requirements

• Constant standing, walking, bending, reaching, and repetitive motions
• Ability to lift stock up to 50 pounds occasionally
• May be required to work outdoors or in variable temperatures depending on the season