Concessions Staff
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Straz Center for the Performing Arts
Tampa, FL, US
Summary
The concessions staff is responsible for maintaining concessions areas, selling food and beverage items, and providing excellent customer service to theater guests. They must also manage inventory, operate the POS system, and ensure the cleanliness of the concessions and coffee areas.
Job Description
Be a Star at the Straz Center for the Performing Arts!
This position is responsible for maintaining all concessions areas and selling concessions items inside the theater lobby. This is a great event-based position for someone looking to get started in the customer service or hospitality fields. Our Food and Beverage team is willing to train for this position and we promote from within.
Located in downtown Tampa on the beautiful Riverwalk, the Straz offers flexible hours, event-based schedules including evenings and weekends, and a team-based work environment. Straz benefits for full-time staff include options for health/dental, vision, and other benefits plus a generous 403(b) plan.
Essential Functions:
- Creates a friendly and welcoming environment for Center guests.
- Welcomes and greets guests.
- Presents food & drink menu, makes recommendations, and answers questions regarding it.
- Provides excellent customer service in a professional manner.
- Takes orders from guests.
- Serves guests quickly and efficiently, including basic preparation of food and beverages.
- Records orders accurately and immediately after receipt into the register system.
- Uses POS system to ring orders and accurately maintain inventory, accepts guest payment, processes credit card charges and makes change (if applicable).
- Presents a neat and professional appearance in correspondence with the uniform code.
- Maintains cleanliness in all concessions and coffee areas.
- Reports all equipment problems and maintenance issues to the Concessions Manager.
- Assists with restocking and replenishment of inventory and supplies in concessions areas.
Minimum Qualifications (Knowledge, Skills, and Abilities):
- Great communication skills, personable and friendly with customers.
- Working knowledge of coffee or eagerness to learn.
- Must possess basic math skills.
- Ability to multi-task in a fast-paced environment.
- Ability to work flexible hours, including nights, weekends, and some holidays.
Education and Work Experience:
- High School or GED equivalent preferred.
- Must be 18 years of age.
- Previous hospitality or customer service experience preferred.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
- Able to position oneself to move up to 40 pounds.
- Able to remain in a stationary position for long periods of time (minimum 5 hours).
- Reach and communicate effectively.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
- The noise level in the work environment is usually moderate.
The David A. Straz, Jr. Center for the Performing Arts, Inc. is an equal opportunity employer committed to being an inclusive workplace and strongly believes in the importance of having a diverse group of individuals represented. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Please visit our website at www.StrazCenter.org to learn more about the Straz Center.
The Straz Center began as a dream by visionary citizens of Tampa who persevered to bring to reality one of the finest performing arts centers in the nation. It is many things to many people and it’s more than just a building, more than just a performing arts center. It is a presenter, a producer, an educator, a community partner and an economic engine for the Tampa Bay area. It is a cornerstone of the Tampa Bay community. The Straz Center creates a regional economic impact of more than $100 million each year. To our local economy it can mean more tourists staying in hotels, eating in restaurants, shopping in stores and visiting other venues when they are here. At both the local and national level, it provides access to more than 700,000 people of all ages, abilities and cultures each year. It also provides jobs for artists and other professionals who have a passion for the arts and for our mission.
Founded
1987
Company size
51-200 employees
Industry
Performing Arts
Org type
Nonprofit
Headquarters
Tampa, FL
The Straz Center began as a dream by visionary citizens of Tampa who persevered to bring to reality one of the finest performing arts centers in the nation. It is many things to many people and it’s more than just a building, more than just a performing arts center. It is a presenter, a producer, an educator, a community partner and an economic engine for the Tampa Bay area. It is a cornerstone of the Tampa Bay community. The Straz Center creates a regional economic impact of more than $100 million each year. To our local economy it can mean more tourists staying in hotels, eating in restaurants, shopping in stores and visiting other venues when they are here. At both the local and national level, it provides access to more than 700,000 people of all ages, abilities and cultures each year. It also provides jobs for artists and other professionals who have a passion for the arts and for our mission.
Founded
1987
Company size
51-200 employees
Industry
Performing Arts
Org type
Nonprofit
Headquarters
Tampa, FL
